process TrainerDIREC BUSINESS TECHNOLOGIES INC.

Create training needs analysis, relevant training and development programs
Create and regularly update training manuals
Manage knowledge transfer, material development and training delivery
Ensure effective knowledge transfer through various teaching techniques, assessment tools and continuous improvement opportunities
Deliver dynamic training sessions such as, but not limited to, customer service, soft skills, process training, software use training, refresher training, and the like
Conduct training needs assessments to understand characteristics and skill level of personnel to ensure a consistently high level of competency
Monitor, manage and deploy skills matrix program
Measure program training effectiveness and alignment with corporate objectives
Assist with business process development and consistent implementation of business processes and tactics to help drive business results
Develop, maintain, update and review the Company's overall Standard Operating Procedure, Work instructions, Guidelines and procedures, Policy Manuals, and the like
Be the point of contact to maintain all process changes, process documents and later train people on any changes
Prepare, submit and analyze related documentation and reports required by the management
Investigate and report causes of operational problems and adopt a proactive approach to problem solving. This might involve revisiting procedures and workflows.
Technical Expertise
Training Aptitude
Experience in any product/process/soft skills/up-skilling training
Impressive communication, presentation and interpersonal skills
Solid knowledge of the latest corporate training techniques
Excellent time management and organizational skills
Free Lunch or Snacks
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Holidays
Paid Vacation Leave
Transportation Allowances
Entry Level / Junior, Apprentice Human Resources Information Technology / IT 1 opening Bachelor's degree graduate
Direc Business Technologies, Inc. is the top-of-mind provider of intelligent business management solutions ranging from Enterprise Resource Planning, Customer Relationship Management, IT and Security, HRIS and Payroll.Apart from our cutting-edge intelligent business management expertise, we also pride ourselves on proven implementation methodology, high-quality services, and excellent customer support.We are always up to date with business trends and new technologies which enable us to deliver relevant solutions to enterprises today!
Kalibrr

Quezon City, Metro Manila
Permanent
Full-time