phrn chart auditor | Work From Home | get a 21k signing bonusISTA Solutions

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced MEDICAL CHART AUDITOR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!Account specific roles & responsibilities:
Reviewing completed work to ensure that it meets the standards for quality and accuracy before submission to billing.
Analyzing medical records to identify potential causes of resubmission, rejection or denials.
Contacting the client if an information is missing or if something needs to be clarified.
Job Description:
Provides customer support through different communication channels (Phone, email, chat).
Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.
Collaborate with colleagues and different departments to resolve complex issues
Maintain accurate records on customer interactions, transaction, feedback, etc.
Requirements
Current and valid PHRN license
At least 1 year of bedside/clinical experience
Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
Excellent attention to detail and analytical skills.
Effective communication and interpersonal abilities.
Ability to work independently and collaboratively in a team-oriented environment.
Commitment to continuous learning and professional development.
Must be residing within GMA (Greater Manila Area)
Willing to work on shifting schedule.
BenefitsWhat can we offer you?
Competitive salary and benefits
Health Insurance with free dependents*
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
A focus on growing your career path with us
We encourage you to follow your passions and learn new skills
Our commitment to you
Strong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career
Continuous learning and innovation
We foster an all inclusive environment where everyone thrives
ISTA Solutions

Makati City, Metro Manila
Permanent
Full-time