ph Systems Administrator (us telco)TSA Group

Company Description
Who are we?
TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands, across eight call centres in Australia and internationally.
We're a purpose driven business and our mission is clear. We endeavor to create experiences that people love, by revolutionizing the way they connect and communicate with brands.
What should you expect from us?
Competitive Salary Package
HMO coverage with free dependent
Life Insurance Coverage
Pioneer US Telco Account
We promote within the company! Look no further to take the next step in your career
Awesome R&R daily floor prizes, major cash giveaways, social events like end of year parties; there's always something fun to get excited about!
1 Full time role available
Job Description
Respond to and manage all Systems Access requests (i.e. Service Desk, email, ad hoc) for Client System activation and access
Deactivate agent from Client Systems, upon termination request
Monitor and report any access faults
Proactively escalate all questionable / unknown errors through appropriate channels
Provide assistance in implementation and roll out phases of new projects and new Clients' on boarding
Qualifications
Excellent command of the English language and related grammar conventions, both written and verbal
Able to build effective relationships with key internal & external stakeholders
Strong planning, prioritisation and organisational skills
Familiar with and confident in using the Microsoft Office suite (i.e. Outlook, Word and Excel)
Works well independently
Self-driven and thorough, consistently delivering quality service and outcomes in short timeframes
Takes direction well
Behaves in a way that reinforces shared behavioural standards
Appreciates the value of a diverse workforce
Online applications only
How do you prepare for your digital assessment?
Be confident, speak audibly, dress professionally, record audio & video in a conducive and neat space.
Most especially, prepare before answering each question and ensure to complete each step!
Hit the I'm Interested button to apply!
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*Terms & Conditions Apply
Additional Information
At TSA, the health, safety and well-being of our team is our number one priority!
In response to the COVID-19 pandemic we have introduced a number of robust practices to keep our team safe, such as; physical distancing measures, control measures for our visitors, temperature testing, isolation requirements where applicable and so much more.
We take our responsibility to protect the health and well-being of our team and our community very seriously.
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Philippines Office address:
14F Five E-com Center, Harbor Drive, Mall of Asia Business Complex, Pasay City, Metro Manila, Philippines 1300
TSA Group

Pasay City, Metro Manila
Permanent
Full-time