Operations Supervisor - home lending, cooJPMorgan Chase

Job Description:
Qualifications:
1. Ability to follow complex methods and procedures in diverse routine and non-routine tasks
2. Ability to plan and prioritize
3. Familiarity with office and computer desktop applications.
4. Five years of work experience preferred (or specialized education plus a minimum of two years of experience, including supervisory work)
5. College graduate preferred.
6. Excellent ability to work in a high pressure and fast paced environment with multi-tasking skills
7. Excellent analytical and decision making skills
8. Strong verbal and written communication skills
9. Strong leadership skills with excellent Consumer Originations knowledge
10. Responsible for keeping team informed of company policies, cascade changes and set expectations and ensure team members are always compliant to company policies
11. Ensure team is meeting / exceeding targets for productivity, quality and cycle time
12. Coordinates with domestic partners for updates, clarification and required training
13. Timely execution of other administrative tasks/functions 14. Must be of 2 years tenure as people manager
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.
JPMorgan Chase

Metro Manila
Permanent
Full-time