Operations ManagerThe Abaca Group

QUALIFICATIONS:
Bachelor's degree in Business, Hospitality Management, or a related field; advanced studies preferred.
At least 3 to 5 years of experience in a senior leadership role overseeing
multiple restaurant units or an entire brand.
Proven leadership and mentoring skills across levels.
Strong sense of brand, product, and guest experience.
Highly organised and analytical with a bias toward execution quality
JOB DESCRIPTION:
Develop and enforce brand-wide standards for promotional rollouts, ensuring all locations adhere to approved pricing strategies, cost-control frameworks, and financial audit compliance requirements.
Define and maintain brand-wide non-negotiables for store systems,
cleanliness and compliance.
Define the leadership competencies for all brand-level roles and align training
accordingly
Implement and uphold the desired guest experience in service, store environment, and SOPs, ensuring consistent execution across all stores under the brand.
BENEFITS:
Employee Discounts
Birthday Buffet
Birthday Paid Leave
Free Coffee
HMO
Accident Insurance
Managers Signing Privilege