Operations associateWells Fargo

About this role:
Wells Fargo is seeking an Operations Associate...
In this role, you will:
Be able to follow a specific procedure step by step to capture the appropriate details with a high level of accuracy. Ability to navigate multiple applications on multiple screens with efficiency to balance both quantity and quality of results. Ability to quickly learn new systems and be flexible to navigate from one project to the next. Key skills include: ability to follow direction, excellent attention to detail, critical thinking/problem solving skills, quick learner.
Desired Qualifications:
2+ years of experience in one or a combination of the following: financial services administration, underwriting, claims resolution or quality assurance.
Proficient in SharePoint, Microsoft Office, and Adobe Acrobat
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to research and resolve complex customer issues
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Strong time management skills and ability to meet deadlines
Ability to manage a pipeline of work following procedures with high accuracy from assignment to completion
Strong attention to detail and accuracy skills
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written and interpersonal communication skills
1+ years' general remediation research and/or execution experience
Knowledge and understanding of consumer related remediation policy, process, and procedures
Knowledge with various line of business applications and document repositories - SVP, ITOP, ICMP, EXS, XPM,
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Wells Fargo

Taguig City, Metro Manila
Permanent
Full-time