online Operations associateBeauty Box Corp.

- Handle the daily operations of all e-commerce platforms and work closely with online partners
- Maintain all e-commerce platforms and websites. Create high conversion landing pages, implement UI/UX improvements, use basic 3rd party integration and basic hard coding
- Run Facebook and Google ads in order to introduce e-commerce channels, increase conversion and drive continuous traffic
- Create and upload graphic contents (banners, product photos, videos, infographics) in all e-commerce platforms to increase conversion
- Create and send newsletter graphic content (Mailchimp)
- Generate monthly sales report of all e-commerce platforms.
- Coordinate with online partners (stock replenishment, new product entry/pull out, inventory, stock allocation, etc.) and partner couriers (pickups and deliveries)
- Manage customer inquiries and complaints
- Report to and work with the Online Operations Coordinator to analyze customer behavior and observe competitors to adjust online campaigns and continuously improve customers' shopping experience.
- Assist in planning and implementing promos and campaigns for online stores
- Assist in checking inventory and monitor failed deliveries, returns or exchanges
- Must be a Graduate of any Bachelor's Degree
- Knowledgeable in e-commerce platforms (Lazada, Shopee) and websites (Shopify)
- Must have experience in Digital Marketing such as Social Media Management, Content Marketing, etc.
- Familiarity with Google Ad Words, Mailchimp and Search Engine Optimization
- Ability to operate and create collaterals using Adobe Photoshop and Illustrator
- Creative, flexible and able to work under pressure to meet deadlines
- Preferably with interest and knowledge in beauty, cosmetics, skincare or personal care.
Bossjob

Mandaluyong City, Metro Manila
Permanent
Full-time