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officer (c09) - reference data Management analyst 1 (rohq - information services group)Citigroup

Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 29/01/2026
Deadline: 21/11/2021

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The Ref Data Mgmt Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
Responsibilities:
Remediates data in the Clients and Security Coding systems
Performs trend analysis and identifying root causes Implementing or suggesting solutions based on the root cause analysis
Liaises with other teams globally to ensure data quality is remediated
Provides a high level of customer service to our internal stakeholders
Owns ad-hoc projects from inception through to completion
Provides tangible metrics to Management
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Managing various data remediation work streams Projects Knowledge
Experience of maintaining client static data within a capital markets environment
Takes ownership of allocated work and is accountable
Able to identify, trouble shoot issues and ultimately escalate
Financial services related qualifications
Education:
Bachelor's/University degree or equivalent experience
The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.
The Account Control unit of the ISG Reference Data Management team is responsible for opening and maintaining customer sub-accounts reference data, and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The team will work closely with Sales, Middle Office, KYC and Accounts Control teams in Buffalo, Belfast and Poland to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, the Account Control team will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.
Key Responsibilities:
The role will be within the newly created Manila Accounts Control team, specifically the Accounts team supporting Global requests. This team will be responsible for the Opening of new sub accounts and maintenance of static data of sub accounts for existing clients. Key responsibilities include:
Ensuring all documented processes are followed correctly
Opening New Sub Accounts in e-Sales for both new and existing clients and maintaining Client Static Data on existing sub accounts
Ensure agreed SLAs are met and delivery on targets and objectives in line with agreed timelines
Daily monitoring of quality and control reports to ensure all regulatory/document requirements are met and work with the account opening & KYC teams to escalate issues of non-compliance.
Candidate will assume a lead role on interactions with the middle office, front office, operations, and external counterparties.
The candidate should be comfortable in a fast paced, multi-tasked environment, be customer service oriented, and have an ability to identify and lead the implementation of process improvements.
Liaison with other account control teams globally to ensure customer subaccounts are opened correctly and meet local regulatory requirements prior to trading activity and perform data quality reviews.
Ensure customers classified in line with in-country, regional, and global regulatory and all other government requirements
Knowledge/Experience:
Previous banking experience within a global financial services organisation would be advantageous;
Must have experience of/desire to work in a fast paced, metrics and deadline oriented department
Experience with working with a large, global organization.
Understanding of banking internal policies and processes and the ability to quickly identify areas of weakness.
Qualifications:
A business related degree would be advantageous, however less relevant than extensive 'in situ' experience
Capital markets product knowledge is useful
Experience working to deadlines.
Job Family Group: Operations - Services
Job Family: Reference Data Management
Time Type:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

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Taguig City, Metro Manila
Permanent
Full-time

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