now hiring - Call Center Agent (retail account)Metacom Business Process Outsourcing Solutions Inc.

METACOM BUSINESS PROCESS OUTSOURCING SOLUTIONS INC.
 
Is currently looking for:
 
CALL CENTER AGENT
Description
Respond to customer inquiries via phone, email, or chat providing exceptional service.
Assist customers with product selection, order placement, and account management.
Maintain a high level of knowledge about products and services offered.
Handle customer complaints and ensure resolutions are provided promptly.
Collaborate effectively with team members to enhance customer experience.
Requirements
Educational Qualifications: High School Diploma or equivalent
Experience Level: 0-2 years (No experience required)
Skills and Competencies: Proficient in English language
Skills and Competencies: Strong customer service skills
Qualities and Traits: Ability to work well in a team
Skills and Competencies: Excellent people skills
Skills and Competencies: Familiarity with call center operations