mnl - regional HR Officer (temporary cover), aoHM Government

The British Embassy Manila is a large diplomatic mission delivering a dynamic and rapidly expanding programme of activity in support of the UK's objectives on prosperity, security and consular matters. The Embassy is a modern, diverse and inclusive employer where everyone contributes to the Embassy's WORC Values of Wellbeing, Opportunity, Respect and Collaboration.
MAIN PURPOSE OF THE JOB:
The Foreign and Commonwealth Office (FCO) has a Corporate Services Centre consisting of a Global Transaction and Processing Centre and Regional Finance, Human Resources, and Procurement hubs, based in Manila. The HR Hub oversees 36 British Embassies, High Commissions and other Offices located in the Asia Pacific Region.
The HR hub is an integral part of the global HR team serving local staff working in the overseas network for the UK Government. The Regional HR Hub provide key HR Services (recruitment, pay and reward, talent and performance management and HR enquiries) to customers in the region and provide a strategic and professional HR capability to support Regional Senior Leaders in delivery of business objectives.
The Regional HR Officer will be responsible for supporting HR policy and operations for locally employed staff working at British Embassies, High Commissions and other Offices located in the region. Act as point of contact in managing the HR Direct mailbox, responding to enquiries from staff across the Asia Pacific region, processing transactional and administrative HR tasks and handling employee data management requests and management information reports. The role will report to the Regional Deputy Head of HR.
Service Delivery and Management Information (70%)
Manage the HR Direct mailbox by assigning tickets, responding to general HR queries received by referring to HR policies and processes and terms and conditions of service
Act as point of contact in resolving employee data management requests or troubleshooting system issues, endorsing queries to other teams as necessary and flagging urgent and complex queries to HR Advisors adhering to the HR Service Level Agreements
Manage employee life cycle process such as providing Exit Support (i.e. pro-ration of leave entitlement, provision of exit checklist)
Prepare dashboard and management information reports such as headcount and attrition reports, leave reconciliation, analysis of key trends/issues, and exit data
Produce and analyse regular and ad-hoc HR reports
Lead in tracking and logging HR Direct enquiries in SharePoint
Maintain accuracy, manage and regularly audit all personnel information in HR system
Upholds confidentiality, data protection and data privacy laws
Engagement, Communication, Teamwork & Partnership (20%)
Respond to enquiries and requests from internal and external stakeholders applying strong pro-active customer service skills
Build networking skills and partner with relevant stakeholders in the region
Maintain open dialogue and good working relationships across different teams in service delivery
Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns (i.e. email, call and chat / instant messaging)
Service/Process Improvement (10%)
Seek understanding of processes and program regulations for continuous improvement and partner with colleagues in HR and other cross-functional teams to drive alignment of processes
Participation in the continuous improvement of HR processes
Perform other projects and duties as required
RESOURCES MANAGED:
N/A
This is a fixed-term temporary cover role until 30 April 2023.
Essential qualifications, skills and experience
Experience in HR System Administration (Oracle) is an advantage
LANGUAGE REQUIREMENTS:
Language: English
Level of language required : Strong written and spoken
Desirable qualifications, skills and experience
High attention to detail/accuracy and able to see the big picture
Ability to appropriately prioritize work and responsibilities in a fast-paced environment
Analytical with good problem-solving skills
Can work independently as well as collaborate with the team
Strong Microsoft Office skills - specifically excel, outlook and SharePoint
Diploma/Degree holder in Psychology, Human Resources Management or equivalent
2 to 3 years' experience in HR and employee data management or similar field
Strong customer service and communication skills
Ability to produce metrics, reports and graphs
Required behaviours
Changing and Improving, Managing a Quality Service, Delivering at Pace, Working Together
Application deadline Application deadline - day Application deadline - month Application deadline - year
22 November 2022
Grade
Administrative Officer (AO)
Type of Position
Fixed Term, Full-time
Working hours per week
36
Duration of Post
4 months
Region
Asia Pacific
Country/Territory
Philippines
Location (City)
Manila
Type of Post
British Embassy
Number of vacancies
1
Salary Currency
PHP
Salary
PHP 37,907
Start Date Start Date - day Start Date - month Start Date - year
2 January 2023
End Date End Date - day End Date - month End Date - year
30 April 2023
Other benefits and conditions of employment
The British Embassy offers a competitive compensation package, 36-hour work week, guaranteed 13th and 14th month pay, 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January), extensive medical insurance, life insurance and access to a guaranteed 5 days of learning opportunities a year.
Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.
No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Candidates are expected to have a valid NBI Clearance.
Additional information
Please note that the deadline for applications is 23:55 on the day mentioned in the above field "Application deadline".
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Note : All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.
HM Government

Manila City, Metro Manila
₱37,907 per month
Temporary
Full-time