Medical Records specialist (us law firm, personal injury cases)ConnectOS

Job Description
Why Join Us
Are you looking for a role that provides opportunities to develop and grow Take the next step in your career journey with us! We'll provide you with a professional support structure and benefits to ensure you can thrive.
We offer Premium HMO, awesome technology, and above-market remuneration. Our high performers are frequently invited to visit their colleagues internationally for professional development. We're always searching for great talent to join our team.
Responsibilities
Record Requests
Request all certified medical records in queue at that time and mail, fax or email to providers
Complete all HIPAA authorizations that are forwarded with requests as well as Letters of Protection (LOP)
Communicate with medical facilities when a new client needs to be set up for treatment or exams, such X-ray, MRI, CT, etc., gather appointment date and time to note on the client's chart
Send referrals to third party to set up exams, ex. DMA or Access Health Management
Receives and requests checks for all medical record invoices for pending and received medical requests
Request all cost checks daily for invoices received and mail them out
Request all medical summaries and expenses from third party
Received Records
Review records received to confirm records match what was ordered
Records received are scanned, renamed, and e-mailed to assistant daily
File all fax confirmations and distribute mail into proper electronic file
Follow-Up
Contact providers daily from 7day follow-up list in access database to determine status of request. When provider confirms receipt of request, move to confirmed
Resend any requests that were not received, correct any defective requests
Once records are confirmed as received, check on status displayed on dashboard
Canceled Requests
Call the providers to cancel and then sends a certified letter to them canceling the request. Scan into file and email assistant & attorney copy
Invoices/ Payments
Scan all invoices for medical records after checks are requested
Scan all check stub receipts into file
Statement of Service:
To request and follow-up on all medical records, bill retrieval, and lien requests for the firm in a timely and efficient manner
Requirements
A bachelor's degree on Health Information or related field
Possess a solid understanding of medical terminology, anatomy and healthcare procedure
Detailed oriented, organized and able to maintain accuracy and confidentiality
Strong communication skills
Benefits
Work on-site
Working Hours (Monday - Friday; 8:00 PM to 5:00 AM PH Time)
HMO process on Day 1
Paid Time-Off
Quarterly Sick-Leave conversion
Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)