medical Customer Service RepresentativeCTC BPO Inc. (FKA: CallTek Center International, Inc.)

CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines. CTC BPO Inc. is a tailor-made business processing and technical support provider for the broadband and video/TV industry, specializing in hospitality/MDU markets.
 
We are continuously seeking individuals who are highly motivated, energetic, flexible, career-driven, and most importantly, people-oriented. We aim to build a company that provides the best technical and customer service available.
 
We are looking for TECHNICAL SUPPORT ENGINEERS
 
Job Summary:
 
Responsible for troubleshooting, diagnosing, and resolving customer issues accurately and timely. Works with different systems, software, and hardware, and follows standard procedures to escalate unresolved concerns to appropriate internal departments.
 
Company Perks and Benefits:
Free one meal a day
Emergency Loan and Other Financial Assistance Program
Free 24 Hours snacks and beverages
Health Insurance
Health Subsidy
Interest-Based Clubs
Retirement Plan/ Life Insurance
Savings Plan
Team Socialization Allowance
Perfect Attendance Bonus
Quarterly Perfect Attendance Bonus
Year-End Performance Bonus Plan(Company discretion)
And much more
Qualifications:
Must be a graduate of Nursing or any medical-related degree
With PRC License is an advantage, but not required
Has average to excellent English communication skills
Willing to work on a shifting schedule, on holidays, and on weekends
No BPO Experience is required
Experience in a BPO Healthcare Account is an advantage
Willing to work Onsite
Can start ASAP