medical billing collections specialist | Work From HomeVector Outsourcing Solutions Phils., Inc.

Track and manage accounts receivable, ensuring aging amounts remain within targeted levels.
Regularly check the status of submitted claims to ensure timely processing and payment.
Resubmit claims for appeal as necessary, working to resolve any issues that may delay payment.
Prepare and send out patient statements in a timely and accurate manner.
Conduct patient collection phone calls, professionally addressing outstanding balances and negotiating payment arrangements.
Respond to patient phone inquiries regarding their accounts, providing clear and helpful information.
Accept phone payments from patients, ensuring accurate processing and record-keeping.
Monitor Denial Trends and provide timely and accurate resolutions
Handle complex denials and appeals
Utilize different collection strategies to achieve optimum reimbursement on delinquent accounts.
Follow team and/or client's proper procedures, policies, and methodologies as instructed.
Performs other related duties as necessary or assigned
Must have at least 1 year of experience in a BPO or Call Center environment.
Experience with phone collections, particularly on US accounts, is desirable but not required.
Previous experience in Medical Billing or Medical Collections is a plus but not mandatory.
Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial.
Must possess excellent verbal and written English communication skills.
Able to work from home with reliable internet and a backup connection.
Work from Home
Other:
Company computer/ equipment is provided
Php 1,000 Rice Allowance
Additional Php 1,000 monthly bonus upon regularization
HMO Coverage upon regularization
Entry Level / Junior, Apprentice Health and Medical Business Process Outsourcing 10 openings Bachelor's degree graduateWe are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.Vision:To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer serviceMission:To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovationValues:TransparencyHonestyAccountabilityTrustResponsibilityEfficiencyAdaptabilityInnovationRespect
Kalibrr

Mandaluyong City, Metro Manila
Permanent
Full-time