mandarin associate Network Engineer (信息技术网络工程师)J-K Network Manpower Services

BGC, Taguig City
Negotiable
Mandarin
Multilingual Filipino
BENEFITS:
HMO (for self on day one)
Leave Credits
Government Mandated Benefits
13th Month Pay
Shuttle Service (COVID Assistance)
Free Processing of Working Visa
医药卡 (for self on day one)
病假 and 休假 (12 unused SL converted to cash divided into every quarter with 3 unused SL per quarter)
政府授权福利
13月工资
班车服务 (COVID Assistance)
免费处理工作签证
JOB DETAILS:
公司简介 (Company Profile): This Company is an IT/BPO Company that focuses on providing IT Service Management solution to its clients nationwide
Requirements:
Bachelor's degree in Computer Science, Engineering or equivalent or demonstrated skill and/or related industry experience
Can speak, read and write mandarin
3+ years of experience in data networking, routing & switching, network security.
Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
Experience in IPSEC VPN/SSL-VPN/NAT/GRE/
Experience on routing protocols - RIP V1/V2, OSPF, and BGP
Knowledge on Authentication Protocols like TACAS/RADIUS/802.1x
Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX will be an advantage.
Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark.
CCNA, CCNP, Checkpoint Certification, CCSP certifications will be an added advantage.
Knowledge of Server Load Balancing (SLB) and DHCP, VRRP and IGMP.
资格:
学士学位持有人优先
精通普通话与英语(会话,阅读和书写)
拥有相关领域的经验
开放于本地和非本地人
责任 (Responsibilities):
Handles first level calls/cases from SL3/SL4 customers
Case ownership, documentation and management
Customer Management, Setting right expectation, Situation handling
Driving case progression as per the SLA
Utilizing tools and systems
Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates
Backlog Management and meet the expectation set with customers
Work on pending cases (backlogs) and drive towards closure
Periodic follow up as per SLA defined by the client
Process, Queue Adherence and SLA awareness
Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.)
Knowledge Base Article Creation when there is an opportunity for it
To contribute knowledge base and the knowledge sharing forum
Improving customer experience and Building relationship
Completing ACE and PCNSE certification within 90days of go-live
Recruitment Process:
Paper Screening
Initial Interview
HR Interview
Language Assessment
Hiring Manager's Interview
Job Offer
招聘过程:
简历筛选
初次面试
人事部面试
语言评估
招聘经理面试
成功聘请
立即申请!
至于有兴趣的申请者,您可以将您的简历发送到 [Protected Info] | [Protected Info]
如您有更多的询问,您可以通过以下的方式联络我们:
电子邮箱: [Protected Info] | [Protected Info]
联络电话: [Protected Info]| 245 2829
Skype: live:mandarinjobs
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook: https://www.facebook.com/ranamae.diaziii/
Facebook Page: https://www.facebook.com/jknetworkmandarinjobs
Company Website: https://jknetwork-jobs.com/
请寻找:Ms. Alena
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Check out below for other openings:
请查看以下其他的开放职位:
Position 1: Mandarin Team Lead
Location: Mandaluyong City
Industry: IT/BPO Company
Salary: P 100,000 - P 150,000
Schedule: Shifting
Position 2: Mandarin SME
Location: Mandaluyong City
Industry: IT/BPO Company
Salary: P 100,000 - P 130,000
Schedule: Shifting
Position 3: Mandarin Service Desk
Location: McKinley, Taguig
Industry: IT Company
Salary: P 80,000
Schedule: Dayshift/Midshift
J-K Network Services

Mandaluyong City, Metro Manila
Permanent
Full-time