loyalty specialist, IKEA philippinesIkea

Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia, Thailand and Philippines - and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job Description
About the job
We want to fill this position with a detail-oriented, multitasking professional with passion for loyalty programs who can support us in securing the IKEA brand and our overall vision of "creating a better everyday life for the many people".
Your assignment
You report to the Marketing and PR Manager and work closely with the Loyalty Team in the region
You will support the acquisition, retention and targeting of IKEA FAMILY and småles loyalty programmes in the Philippines; while complementing the overall Marketing campaigns.
You will deliver relevant direct communications to IKEA Family and IKEA småles members through an effective and cost-efficient channel. Engage IKEA småles and IKEA Family members and aim to convert them into lifelong IKEA fans.
You will liaise with various parties, such as IT, CRM vendor or Customer Relations teams, on day-to-day operation matters. Including member's offers, partnerships, events, and plan/develop content for direct communications e.g. welcome packs, newsletters, emails, website, etc.
Localise content for marketing communications related to the IKEA Family and småles programme, and support marketing communications related to the IKEA FAMILY programme.
Work on other tasks and projects as assigned that will contribute to the development of IKEA retail operations.
Qualifications
Your profile
You have 1 year of experience in marketing, preferably in communications and loyalty branding.
You must have excellent communication and interpersonal skills
You must possess an analytical mind and much attention to detail. Someone interested in numbers and CRM is essential.
Self-reliant and motivated with a proven ability to work as part of a team as well as independently.
You share our belief that customer loyalty is a key to business success, and are passionate in home furnishings and/or retail.
You enjoy interacting with people, speak & write well, have a flair for design, meticulous, curious, persistent and humble.
Problem-solving, working with numbers & Microsoft Excel comes naturally to you.
You are self-motivated, responsible and have a strong desire to initiate learning, and apply acquired new skills and knowledge. The ability to focus while multi-tasking will serve you well.
Additional Information
Please apply by 30-JAN-2021.
SmartRecruiters

Makati City, Metro Manila
Permanent
Full-time