Learning systems specialistCanva

Canva's Commitment and Mission
At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don't think you quite meet all of the skills listed or tick all the boxes, we'd still love to hear from you!
Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 86 million monthly active users across 190 different countries and a team of over 3,000 people... and the best bit is that we've only achieved 1% of what we know we're capable of.
Join us and design your future.
Want to join Canva?
This new role will serve as the subject matter expert for the Learning Enablement team, particularly related to LMS expertise and driving delivery via various related systems in the future.
You'll be responsible for all our learning systems, particularly our Learning Management System and supporting the Canva U team in leading the end-to-end process for learning programs through our identified tech stacks. This will ensure all learning is made available to all Canvanauts at the right time to support growth and development.
This person will act as the conduit between end-users such as all Canvanauts and partner closely with our IT teams to ensure that business and user requirements are delivered in our Learning Management System. This role requires excellent partnership with the business, ability to understand requirements, define deliverables and deliver with minimal direction.
What you'll do (Responsibilities)
Function as a subject matter expert for all our LMS processes in, responsible for system optimisations, configuration of new functionality and change management.
Investigate and troubleshoot LMS related issues through the application of root-cause analysis and resolve as necessary. Provide support to internal users and advise the People team, leaders and Canvanauts in the proper use of the system.
Raise bugs and defects to IT (People Systems). Review and test deployed fixes to bugs and defects.
Support IT (People Systems) in reviewing, testing and implementing scheduled releases of the LMS, work with impacted teams to explore new functionality and make recommendations on potential adoption.
Ensure data integrity by performing regular audits of our LMS data, supporting the timely and accurate processing of people data as required and by seeking opportunities for improvement.
Create and maintain detailed documentation and training materials. Lead end user training and onboarding to our LMS.
Co-owns the LMS governance process with People Systems to ensure all onboarded programs are consistent with the set learning and brand standards.
Acts as the custodian of all our current and future learning tech stack (LMS, ID authoring tools, data visualization tools, etc.). Responsible for providing and maintaining access management to the team.
Responsible for onboarding new tools into our learning tech stack by making sure it goes through a proper onboarding process signed off by Security, Infra, etc.
Work with our IT (People Systems) team and internal Canva U team in deploying new integrations that streamline processes and data within our tech stack.
Partner with the Learning Enablement lead to build our tech stack strategy which includes but not limited to identification, implementation, resourcing, and roll out strategy.
Proactively identify inefficiencies and work with various partners to drive process improvements through automation.
Support and upskill our Learning Experience Coordinators in LMS admin tasks (reporting, scheduling, group assignment, etc.)
Acts as a point of escalation for any LMS issues reported by end users through the Canva U service desk.
About you
Experience of administering learning using LMS, LXP, or any other learning systems. Having a practical understanding of how training programs are led in a large, geographically dispersed organization would be preferable.
Organizational skills/time management: Superior organization and time management skills
Experience of using complex HR applications (Learning Management System preferred)
Good organizational, problem-solving, and multi-tasking skills. Able to operate effectively in a constantly changing environment and use initiative and personal resourcefulness to proactively lead contingency or emergency situations
Excellent customer service orientation and interpersonal skills
Ability to quickly learn new processes and procedures
Superior organization and time management
Ability to work a flexible schedule
Experience of working in a multi-ethnic/multi-cultural environment / shared service center across many time zones
About Canva University
Canva University supports this by designing learning and development experiences inside and outside of Canva to support the skills everyone needs to work at their best - everything from technical learning, onboarding, leadership, team effectiveness and personal development. Our vision for Canva University is to become the best place to grow by offering the most impactful learning experiences possible.
Our team has a wide range of skills and are all-rounder learning specialists. They're designers, engineers, teachers, facilitators, psychologists and doers. They craft instructor engaging learning, and continuously grow their skills and courses along with our product and content library.
Working at Canva
Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.
Whether you're in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include:
A temporary work from home setup as we prepare to provide a safe environment for Canvanauts who would like to work in the office. Our Future of Work plan is to move towards a hybrid work model (in-office & from home) You and your team can determine your ideal work setup. Whichever works best for you, #KayaSaCanva.
Unique and flexible leaves options: :Recharge and go on your next getaway or simply take time off for yourself through our Vacation Leave, Give back through our Volunteer Leave to help out a charity or NGO of choiceSupport yourself or take care of your loved ones (even your furbabies) through our Sick or Carer's Leave
Focus on your own growth and development through our Professional Educational Leave
An annual Vibe & Thrive allowances for you to spend on anything that supports your wellbeing. Whether it's a workshop, an electronic stand-up desk, a gym membership, or dinner with a teammate, we encourage you to do what you need to do in order to thrive.
Virtual and in-office wellness and development benefits including Canva University, Employee Assistance Programs, Fitness Classes and more to support your physical, mental, and social wellbeing.
Canva For Good program that matches your not-for-profit donations and a range of sustainability and ethical initiatives to get involved in.
A variety of Canva clubs that you can join to connect you to fellow Canvanauts with similar interests. From cycling, skincare, pets, to foodies (and the list goes on), we got you covered! Club activities can also be done remotely or in person.
We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
Canva

Manila City, Metro Manila
Temporary
Full-time