lead process manager - BillingThomson Reuters

Experience : 12+ years
Comfortable to work from 11am-8pm IST
Role & Responsibilities
Partners with Thomson Reuters businesses, EBS, Finance, Operations and Enablement and other Customer to Cash leaders to align, automate and improve our billing processes and identifies changes in the business and other external developments that may impact the process
Leads effective external partnerships to optimize billing processes
Produce strategic process roadmap for billing to improve performance and customer touchpoints
Ensures that high standards of process and quality controls are built into business process
Identifies leading practices (structure, process and/or technology) that can strengthen service delivery and contributes to functional and business policies
Works with business partners to oversee successful development and implementation of process transformation using agile leadership techniques
Ensures that process documentation is accurate and up-to-date
Performance Management
Partner with business partners to drive improved billing solutions & to deploy enterprise solution through project Lotus
Talent Management
Partner with others in order to help develop the talent in Billing and across TR
Stakeholder Management
Partners with Enterprise Business Operations - OTC leadership and business partners to identify and resolve issues, realize opportunities and achieve consistency, scale and alignment across the customer touchpoint model
Partners effectively with other Customer to Cash process owners to ensure end to end process alignment
Influences business partners regarding business policy, process design and technology.
Acts as point person with accounting operations and audit on controls
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Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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Thomson Reuters

Taguig City, Metro Manila
Permanent
Full-time