Korean speaking representative - earn myr 5000 per monthAdmerex Solutions Inc.

Description
Job Requirements:
Must be proficient in Korean (writing, speaking & reading)
Excellent communication skills (verbal and written)
Self-motivated, resilient and able to maintain a consistent standard of customer service over an entire shift
Able to apply initiative to solve problems and improve work processes
Calm and methodical decision maker.
Able to undertake intensive training in complex products
Maintains awareness of product, system and client changes/updates
Willing to accept feedback and aims to continuously improve and update knowledge and skills
Demonstrated ability to work effectively and efficiently in multiple applications within a windows based computer system.
Job Responsibilities:
Handling inbound and outbound customer enquiries utilizing available contact centre systems and programs.
Demonstrate excellence in customer service in all dealings with customers, in accordance with client policies, procedures and values.
Identify the customer's needs, up sell additional products/services and offer personalized service in line with quality and training directives.
Complete administrative tasks relating to servicing and resolving customer requests in a focused and efficient manner.
Maintain efficient control of queues.
Deal with customer complaints in a professional manner.
Any other duties as reasonably requested by the employer.
Requirements
Minimum education level: Senior high school
Years of experience: 1
Language(s): Korean ,English
Availability for travel: No
Availability for change of residence: No

Mandaue City, Central Visayas ·  2 March
Work type
Full Time