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korean Customer Service associateThe Wohl Group

Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 23/08/2021
Deadline: 23/09/2021

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Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid; we grow together, we enjoy our work, and we inspire each other. Join and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services
By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That's why we decided to change our name to Bosch Service Solutions as of September 1, 2014.
We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.
Job Description
Take responsibility: Receive and professionally respond to user inquiries and requests via telephone, email, case tracking system with speed, accuracy and proficiency
Reliable implementation: Follow up on open cases/ tickets to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions for reference
Conscientious coordination: Keep customer updated of case status and resolution times
Qualifications
Personality: team player, strong customer service attitude, pro-active, positive "can do" attitude, and stress resistance in emergency situations
Knowledge and experience: Minimum of 6 months experience in customer service. Line of Business: Mobility Services
Working practice: strong attention to details, quality-conscious and results-driven
Languages: Fluent communication skills (oral and written) in Korean and Business English
Education: Bachelor's degree in any field
Schedule: Willingness to work in rotation schedule, holidays and working on-site
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted.

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The Wohl Group

About the company

The Wohl Group jobs

Taguig, Metro Manila


Position korean Customer Service associate recruited by the company The Wohl Group at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Korean Customer Service Associate or The Wohl Group company in the links above

About the company

The Wohl Group jobs

Taguig, Metro Manila

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