junior IT Specialist - regional it services (rits)DSV

Job Req Number: 51344
Time Type: Full Time
Purpose of Position
A member of Regional IT Services, responsible for overall function of all IT related systems, applications and equipment of the company by providing a continuous and stable heterogeneous computer environment for DSV. Supporting all the different functions/departments on all IT and communication related issues, as well maintaining and implementing latest Information Technologies in conjunction with the Group IT
Key Tasks:
Liaise and manage vendors and suppliers of IT equipment and telecommunication services and coordinate acquisition of the same.
Manage with backend support, IT related equipment, network connections (MPLS, Internet Line, SIP Truck etc.), and back office applications. Ensure they function properly at all times.
Provide support and administration of global, regional and local IT systems including local business application
Provide support to users on technical issues through Incidence Management Software
Provide administrative function on user accounts, mobile email and IP phones
Strategic design, expert advice, consultation and implementation of network and IT solutions in conjunction with Business requirement and Group IT
Promotes project management best practices in the organization. Develops integrated project plans, implementation schedules and cost estimates for local and regional IT projects. Tracks and manages project budgets, prepares project status reports, and keeps management, customers and other parties informed of project status and related issues. Anticipates, evaluates and resolves multiple project issues, delays and problems utilizing project management and business expertise.
Ensures the agreed level and standard of quality in the performance of the all IT related systems.
Ensures compliance with corporate/regional practices, policies, procedures and local legal requirements.
Responsible for periodical tasks like management reporting, budgeting, business planning, cost control, resource & priority management
Facilitates meetings, team presentations and status updates for senior management. Conducts post-implementation assessment of projects to ensure business requirements have been met across department and/or functional areas.
Maintain inventory of all computer equipment and application and ensure the correct licensing of all products
Assess user training needs and execute and conduct relevant trainings
Assist in maintenance of other electrical equipment such as air conditioners, power UPS etc. for computer rooms
Perform other IT related duties as required by Technical or Functional line manager
Any other job-related tasks as assigned by the superior.
Adherence to the Code of Conduct policy of the DSV Group
Competencies:
Solid experience in Windows (10) client system troubleshooting
Experience in Thin Client / Citrix environment is an added advantage
Good working knowledge of networking and Cisco network equipment
Capable to make informed judgments and to generate practical, timely solutions
Ability to find pragmatic solutions by using decision making techniques
Willingness to involve stakeholders in decision making process
Ability to perform both independently and as a team
Excellent problem-solving and analytical skills
Able to work in a fast pace, diverse environment and cultures
Communication & Interpersonal skills
Ability to quickly acquire new knowledge
Target driven spirit
High energy and resilience
High commitment and positive attitude in the face of setbacks and obstacles
High stress level (Ability to work under pressure and deal with tight deadlines)
Be authentic, approachable, open and honest.
Experience & Education:
Bachelor of Science or IT related discipline
Fresh graduate or equivalent may be considered
Candidate must be willing to work at
DSV - Global transport and logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
Read more at
DSV - Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career.
Read more at
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Why DSV
DSV

Paranaque City, Metro Manila
Permanent
Full-time