join us at neksjob alabang l telco Account l 6 months bpo experienceNeksJob Philippines

Description
Job Highlights
Work safely on-site in our Alabang site
Earn competitive salary and benefits
Premium account
Job Description
The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Providing cutting-edge service in a friendly, confident and knowledgeable manner
Ready to Embrace Different?
You may be our next Customer Experience Champion if you:
• Are a high school graduate, with or without BPO experience
• Have an experience of at least six (6) months in the BPO industry is preferred
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedule
Here's what's in store for YOU!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
Requirements
Minimum education level: Bachelor ́s Degree
Language(s): English
Knowledge: CRM, Customer service, Communication and persuasion
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes

₱ 27,000.00 monthly ·  Quezon City, National Capital Region ·  Today, 11:49 AM