japanese-speaking Customer Service (chat) agents - 50k starting salary + allowanceJapan Gate Aide Corporation
Workplace: Cebu
Salary: ₱50,000 - 60,000 per month
Work form: Full time
Posting Date: 18/11/2023
Deadline: 30/09/2023
Job Purpose:
We are recruiting members for a customer support business in Cebu, scheduled to launch in October, where they will be responsible for chat-based interactions.
The main tasks involve handling customer inquiries, such as reservation reception including, but not limited to beauty clinics operating within Japan.
We welcome individuals with experience in call centers or customer support, as they will be dealing directly with customers. Please note that there may be instances where photos of medical cases are
shared, so having a resilient disposition is preferred.
As this will be a new establishment, close coordination with the Japanese branch will be essential as the operations progress.
We are looking for individuals who can engage in basic
conversations and typing in Japanese.
This role requires individuals who can provide quick and courteous responses to ensure consistent and high-quality customer experiences. It is suited for those who can follow
manuals accurately to ensure uniform customer service.
Job Duties:
Engage in real-time chat interactions with customers
Gather necessary information from customers following the provided manual
Checking the Japanese translation of the chat content
Communication with the members of the Japan branch
Respond to customer inquiries (for questions requiring further judgment, coordinate with the Japan headquarters to prepare appropriate responses)
Provide high-quality customer service through chat to prevent customer churn (e.g., promptness and politeness in communication)
Support new hires through training and assistance to facilitate their independence
Qualifications:
Excellent communication skills for chat-based communication
Proficient typing skills
Minimum 2 years experience in customer service
Ability to work well in a team and communicate effectively with team members
Outstanding communication and interpersonal skills
Strong time management and organizational skills
Adaptability and flexibility
Ability to stay calm, seek advice from colleagues, and handle irregular situations
Troubleshooting skills, either basic or advanced, depending on the role and industry
Ability to follow manuals and provide accurate responses
Proficiency in English
Japanese Language Proficiency (Basic Conversational and Reading/Writing Level)
High school diploma or equivalent; higher degree in a relevant discipline will be appreciated
Salary: PHP 50,000 per month
Other benefits:
HMO (Maxicare)
Leave credits (15 VL, 10 SL)
Meal allowance
Transportation allowance
Retirement plan
We are recruiting members for a customer support business in Cebu, scheduled to launch in October, where they will be responsible for chat-based interactions.
The main tasks involve handling customer inquiries, such as reservation reception including, but not limited to beauty clinics operating within Japan.
We welcome individuals with experience in call centers or customer support, as they will be dealing directly with customers. Please note that there may be instances where photos of medical cases are
shared, so having a resilient disposition is preferred.
As this will be a new establishment, close coordination with the Japanese branch will be essential as the operations progress.
We are looking for individuals who can engage in basic
conversations and typing in Japanese.
This role requires individuals who can provide quick and courteous responses to ensure consistent and high-quality customer experiences. It is suited for those who can follow
manuals accurately to ensure uniform customer service.
Job Duties:
Engage in real-time chat interactions with customers
Gather necessary information from customers following the provided manual
Checking the Japanese translation of the chat content
Communication with the members of the Japan branch
Respond to customer inquiries (for questions requiring further judgment, coordinate with the Japan headquarters to prepare appropriate responses)
Provide high-quality customer service through chat to prevent customer churn (e.g., promptness and politeness in communication)
Support new hires through training and assistance to facilitate their independence
Qualifications:
Excellent communication skills for chat-based communication
Proficient typing skills
Minimum 2 years experience in customer service
Ability to work well in a team and communicate effectively with team members
Outstanding communication and interpersonal skills
Strong time management and organizational skills
Adaptability and flexibility
Ability to stay calm, seek advice from colleagues, and handle irregular situations
Troubleshooting skills, either basic or advanced, depending on the role and industry
Ability to follow manuals and provide accurate responses
Proficiency in English
Japanese Language Proficiency (Basic Conversational and Reading/Writing Level)
High school diploma or equivalent; higher degree in a relevant discipline will be appreciated
Salary: PHP 50,000 per month
Other benefits:
HMO (Maxicare)
Leave credits (15 VL, 10 SL)
Meal allowance
Transportation allowance
Retirement plan
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Japan Gate Aide Corporation
About the company
Japan Gate Aide Corporation jobs
Unit 605 PDI Condominium, Banilad, Cebu City, Cebu, 6000 Tel: 63322667645
Size: Less than 10 employees
T.S. PIZARRO MANPOWER SERVICES AND CONSTRUCTION INCORPORATED
SAR 1,500.00 - 1,800.00 per month
Position japanese-speaking Customer Service (chat) agents - 50k starting salary + allowance recruited by the company Japan Gate Aide Corporation at Cebu, Cebu, Joboko automatically collects the salary of ₱50,000 - 60,000 per month, finds more jobs on Japanese-speaking Customer Service (Chat) Agents - 50k starting salary + allowance or Japan Gate Aide Corporation company in the links above
About the company
Japan Gate Aide Corporation jobs
Unit 605 PDI Condominium, Banilad, Cebu City, Cebu, 6000 Tel: 63322667645
Size: Less than 10 employees