implementation specialist (e HR/emr) | up to 25kMedspecialized, Inc.

MedSpecialized, Inc. is looking for a EHR Implementation Specialist!
WORK FROM THE COMFORTS OF YOUR HOME!*
The EHR Implementation Specialist is allowed to work from home. Once the pandemic situation is better, the EHR Implementation Specialist may be required to report in our IT Park office in Cebu.
Office Location: 8F Skyrise 4B, Cebu IT Park, W Geonzon St, Cebu City
General Description: The EHR Implementation Specialist is responsible for customizing medical software to client requirements.
Reports to the Implementation Team Lead.
Holidays: All national Philippines and USA holidays are observed.
Monthly Salary (not including bonuses): 21,000 - 25,000 PHP
Responsibilities:
Work directly with client remotely through chat or call to provide first call resolutions on the software issues they encountered
Work on assigned emails on issues received via email
Will be in charge of IMS Product training, VN customization, and Letters and Forms, and Value-Added Services
Take care client calls and transfer to designated department if necessary
Escalate issues encountered if further troubleshooting is needed
Coordinate with internal teams depending on clients' requests
Requirements:
Preferably a graduate of any medical related program but college level with relevant BPO experience are open to apply
Fresh graduates are welcome to apply!
ESL/Training experience is a plus
Confident, has high self-esteem, and must be tech savvy
Must score exceptionally high in our online aptitude exams
Good English communication skills
Basic knowledge of medical terminologies
Must PREFER to work in graveyard shift
Easy going and independent
Can work with less supervision
Rewards Package: On top of a competitive salary, our employees enjoy these perks and benefits:
Covid-19 Vaccine Access
Robust and effective Government Benefits Administration
Relocation allowance for new hires (from Outside Cebu)
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with 1 free dependent
Free Life insurance
Free Accident insurance
Company-sponsored outings
Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
International travel opportunities (India and US office)
Paid time off-public holidays, vacation, and personal time off
Discounted Gym membership
Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background, and potential for growth seen during interviews, offers may go higher or lower.
Pro tip: prepare for that interview and impress the hiring managers!
For more information about our company, visit our website: www.medspecialized.com/
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MedSpecialized, Inc

Cebu
₱25,000 per month
Permanent
Full-time