hr & process support AdministratorEntain
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 19/09/2025
Deadline: 01/11/2022
Location: Gibraltar / Manila / London / Nottingham
12 month FTC
We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
You will be responsible for the administration of our HR System, ensuring system setup and data is accurate at any point in time. You'll be the first point of contact for any Issues relating to our HR system and will see any queries through from start to finish ensuring stakeholders are kept up to date.
Key Responsibilities
Be a primary contact and super-user for queries on the Oracle Cloud HR system
Train, coach and support users within HR and support business users on the ESS & MSS functionality
Support the testing of system developments, raise issues and retest through to sign off for production implementation by the Head of HR Systems
Take ownership of all queries raised by users through to resolution acting as point of contact between IT, the Oracle Cloud Technical Support Team and the wider HR team.
Create WorkForce structure requirements in Oracle Cloud (Jobs, Departments etc) as and when requested
Ensure that all Fusion Workforce Structure data is properly maintained and all structures are correct
Escalate any potential system issues to Technical Support team in a timely manner
Understand how Oracle Cloud HR data impacts other systems & processes
Be a trusted 'go-to' resource for all HR teams for HR & Workforce Structures master data queries
Manage the Ask HR Email inbox and assign queries/issues to the appropriate HR team or Business Contact to resolve
Assist with the regular global review of employee data to ensure the ongoing consistency and accuracy. Refer any data inaccuracies to the relevant HR team to correct or update the system yourself.
Skills & Experience
A high level of knowledge in excel
A proven ability to develop and maintain effective working relationships with stakeholders
Verbal communication skills to communicate with all levels of the organisation
Written communication skills to produce succinct correspondence
Excellent administrative skills
Results and service focused
The ability to work accurately, with attention to detail
Ability to work under the pressure and tough deadlines
A high level of confidentiality
The flexibility and willingness to learn
The location for this role is flexible across our main offices in Manila and Gibraltar.
About Entain
We may sit on the FTSE100, but for millions of customers worldwide, we're the brands they hold in their hands - and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we're elevating ourselves above the competition. We're leading the industry in bold new directions - and it's our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.
DEI and Wellbeing @ Entain
At Entain we do what's right. It's one of our core values. Which is why we're taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We've created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive - and that starts from the moment you apply to join us.
Life @ Entain
We're a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won't just be your employer, we'll be your biggest cheerleader. We'll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career - and our business - to new heights.
Entain
12 month FTC
We're Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.
You will be responsible for the administration of our HR System, ensuring system setup and data is accurate at any point in time. You'll be the first point of contact for any Issues relating to our HR system and will see any queries through from start to finish ensuring stakeholders are kept up to date.
Key Responsibilities
Be a primary contact and super-user for queries on the Oracle Cloud HR system
Train, coach and support users within HR and support business users on the ESS & MSS functionality
Support the testing of system developments, raise issues and retest through to sign off for production implementation by the Head of HR Systems
Take ownership of all queries raised by users through to resolution acting as point of contact between IT, the Oracle Cloud Technical Support Team and the wider HR team.
Create WorkForce structure requirements in Oracle Cloud (Jobs, Departments etc) as and when requested
Ensure that all Fusion Workforce Structure data is properly maintained and all structures are correct
Escalate any potential system issues to Technical Support team in a timely manner
Understand how Oracle Cloud HR data impacts other systems & processes
Be a trusted 'go-to' resource for all HR teams for HR & Workforce Structures master data queries
Manage the Ask HR Email inbox and assign queries/issues to the appropriate HR team or Business Contact to resolve
Assist with the regular global review of employee data to ensure the ongoing consistency and accuracy. Refer any data inaccuracies to the relevant HR team to correct or update the system yourself.
Skills & Experience
A high level of knowledge in excel
A proven ability to develop and maintain effective working relationships with stakeholders
Verbal communication skills to communicate with all levels of the organisation
Written communication skills to produce succinct correspondence
Excellent administrative skills
Results and service focused
The ability to work accurately, with attention to detail
Ability to work under the pressure and tough deadlines
A high level of confidentiality
The flexibility and willingness to learn
The location for this role is flexible across our main offices in Manila and Gibraltar.
About Entain
We may sit on the FTSE100, but for millions of customers worldwide, we're the brands they hold in their hands - and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we're elevating ourselves above the competition. We're leading the industry in bold new directions - and it's our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.
DEI and Wellbeing @ Entain
At Entain we do what's right. It's one of our core values. Which is why we're taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We've created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive - and that starts from the moment you apply to join us.
Life @ Entain
We're a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won't just be your employer, we'll be your biggest cheerleader. We'll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career - and our business - to new heights.
Entain
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Entain
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