hr Administrator - medical and life insurance planInternational Rice Research Institute

About IRRI
The International Rice Research Institute (IRRI) is dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the rice-growing environment for future generations. IRRI is an independent, nonprofit, research and educational institute, founded in 1960 by the Ford and Rockefeller foundations with support from the Philippine government. The institute, headquartered in Los Baños, Philippines, has offices in 17 rice-growing countries in Asia and Africa, and over 1,000 staff.
Working with in-country partners, IRRI develops advanced rice varieties that yield more grain and better withstand pests and disease as well as flooding, drought, and other harmful effects of climate change.
Job Purpose
The Compensation and Benefits Unit is responsible for administering and maintaining IRRI pay and benefits system. The unit is also responsible for developing and implementing robust fit for purpose compensation and benefits packages and program that align with the institute's budget, corresponding job market and government regulations for the purpose of attracting, engaging and retaining talents. The unit also manages the group medical and life insurance plan for Nationally Recruited Staff (NRS) of centers participating to it.
The post holder is part the unit and will assist in the administration, implementation and monitoring of the group plan currently provided by Cigna International and participated by 13 centers that include IRRI. The role will require direct communication and coordination with the participating centers while providing assistance to IRRI NRS, both in the headquarters and country offices.
This position will be based at the IRRI Headquarters, Los Baños, Philippines and may only be filled by permanent citizens of the Philippines.
Roles and Responsibilities
Assist in the administration, monitoring and implementation of the NRS Group Medical and Life Insurance Plan
Update the insurance provider's system for new enrollments, end of coverage or change of information for IRRI and ensure accuracy of data at all times
Assist in organizing and implementing activities related to the group plan, e.g. orientation of new members/centers, information sessions, etc.
Facilitate updating documents related to the plan, i.e. brochures, presentations, instructional materials, etc. and preparation of reports and maintain the documents in a repository accessible by relevant stakeholders
Liaise with insurance provider on behalf of the centers or its members and ensure an open, honest and transparent communications to all while maintaining data privacy and confidentiality and safeguarding of information
Disseminate information to participating centers through their coordinators and IRRI NRS in a timely manner
Coordinate with HR Advisors and Business Partners to ensure that all IRRI NRS and their dependents are enrolled in the medical plan
Work with Finance to ensure that billings from the insurance provider are processed on time
Connect with care providers from time to time to ensure smooth transactions for IRRI NRS
Act on and respond to issues related to the group plan
Timely payments of billings
Processing of invoices within the timelines from receipt of pertinent documents, monitoring and following up payments beyond due date
Facilitate distribution of reimbursements of IRRI staff as scheduled in coordination with Finance and accountants in the country offices
Facilitate printing of insurance cards of IRRI staff and dependents and shipping them to country offices
Identify issues and recommend approaches/continuous improvement to increase efficiency, accuracy and effectiveness of related processes
Qualifications
Bachelor's degree in Human Resources, Business Administration or related field preferably with 1 year relevant experience in dealing with medical insurance or compensation and benefits.
Skills Required
Mandatory
Basic knowledge of computer applications (i.e. MS Office)
Has good attention to details
Has good organizational and planning skills
Has good customer service skills
Able to multitask
Has the ability to engage collaboratively within a team, stakeholders and customers
Preferred
Has experience working in an international work environment
IRRI offers a highly extensive employee benefits package inclusive of globally-covered medical insurance, retirement plan, life and accident insurance and other allowances.
Join our team and be part of our story!
Please note only shortlisted candidates will be contacted.
This position will remain open until filled.
International Rice Research Institute

Philippines
Permanent
Full-time