Hiring for customer care representativeCurogram
Answer tickets sent to Zendesk.
Tagging the concern (e.g., messaging, templates, etc) sent to Zendesk
Coordinate with the supervisor for unfamiliar concerns.
Sending reports by the end of the day on how many tickets were solved and what needs to be followed up.
Call the client if necessary.
Qualifications:
Computer Literate
Excellent verbal and written English
With at least 2 or more years solid BPO experience (CSR / TSR / Sales)
Organized and disciplined - consistency in attendance
Positive deposition towards work
Perks
Quarterly Bonus
Health Insurance
Profit Sharing by the end of the year
Incentives
Paid per hour
Free meal and snacks per day
Free transportation/service
Travel Allowance
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Curogram
About the company
Curogram jobs
Central Visayas
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