join our team : Customer Service Representative - cdo siteWork Avenue and Business Solutions Inc.

We are looking for highly motivated and customer-focused Customer Service Representatives to join our growing team in Cagayan de Oro. As a CSR, you will be responsible for providing excellent customer support, resolving inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.
 
Key Responsibilities
Handle inbound and outbound customer interactions via phone, email, or chat.
Respond to customer inquiries, concerns, and requests in a timely and professional manner.
Provide accurate information regarding products, services, and company policies.
Resolve customer complaints and escalate complex concerns when necessary.
Maintain detailed and accurate customer records in the system.
Meet or exceed performance metrics, quality standards, and attendance requirements.
Follow company processes, compliance guidelines, and customer service procedures.
Build positive relationships with customers through exceptional service.
Qualifications
High School Graduate (Old Curriculum) or Senior High School Graduate.
College Level or College Graduate is welcome to apply.
With or without BPO/Customer Service experience.
Excellent communication and interpersonal skills.
Basic computer navigation and typing skills.
Willing to work onsite in Cagayan de Oro.
Willing to work on shifting schedules, weekends, and holidays if required.
Customer-oriented with strong problem-solving abilities.
What We Offer
Competitive Salary Package
Performance-Based Incentives
HMO and Other Company Benefits
Paid Training
How to Apply
Send your resume to:
Email: [Protected Info]
Email Subject: Customer Service Representative - CDO Site!