hiring csr - work onsite- healthcare and PharmaceuticalNeksJob Philippines

Job Role:
Customer service specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well. They generally work in office environments, call centers, or from their homes.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
With good-excellent communication skills
Must be conversant, energetic and emphatic, able to ask logical questions
Must have an ability to understand the customer's needs.
Must possess basic web navigation skills
Bossjob

Pasay City, Metro Manila
Permanent
Full-time