*ALL APPLICANTS WITH GOVERNMENT STATUTORY NUMBERS AND 3 VALID IDs WILL BE PRIORITIZED!
Job Description:
Provide excellent customer service
Respond promptly to customer inquiries
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle product and service inquiries
Perform customer verification
Direct requests and unresolved issues to designated resource
Record details of inquiries, comments, complaints and actions taken
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
Qualifications:
High school graduates are welcome to apply
No BPO experience required
Willing to work on shifting schedule
With Excellent English Communication Skills
Willing to start ASAP
Other Info
High School graduates are welcome
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Tech Mahindra
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