french Customer support specialist (nightshift & 2 days off per week)J-K Network Manpower Services

Pasay City
PHP 60,000 - 70,000
English, French
Foreigner
BENEFITS:
HMO
Government mandated benefits
Competitive salary package
Sick Leave
Vacation Leave
Performance incentives
2 days off per week
Temporary work from home set-up
Other incentives
JOB DETAILS:
Client Info: This company is a BPO industry who has been incorporated 2005 here in the Philippines. They provide valuable solutions to small and medium businesses across the globe.
Requirements:
Open for Foreign national who has Resident Visa in the Philippines
Proficient in both French and English language
Preferably with 3 years experience in BPO
Experience working with email, chat & voice support is a big advantage
Amenable to work on a night-shift schedule
Open for graduate or undergraduate
Responsibilities:
Perform customer support via phone, chat and email both in English and French language
Answer and resolve consumer complaints
Take initiative to recommend and implement quality process improvements based on identified trends or others gaps in knowledge
Assisting the customers during hours of operation
Address and helping Client's application issues
Recruitment Process: (Remote Interview)
Resume Screening
Initial Interview
Language assessment (Both written and verbal)
Ops Interview
Client Interview
Job Offer
HOW TO APPLY:
Please send your resume to: [Protected Info]
Mobile: (+ 63) 917-638-1962
Sun/Smart: [Protected Info]
Skype: jkrecruit
Look for: Ms. Yam
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