Description and Requirements
Position Summary:
Provides top quality customer service to all customers of the account who reaches the French-speaking queue. Attends to customer queries, concerns and issues regarding services and submits accurate data/reports on customer queries. Takes advantage of every customer interaction as an opportunity to create customer loyalty, reduce customer attrition and increase the client's competitive advantage over the other key players in the industry. Interacts with a team of Customer Service Representatives and supports the Team Leader in all initiatives aimed at driving individual and team performance and attaining individual and team goals.
Qualifications:
Candidate must possess at least a Vocational Diploma in any field
Must be fluent in both written and verbal French and English
At least 1 year of working experience as a BPO Professional, preferably with experience supporting a Bilingual Queue (French and English)
Candidate must be adaptive to changing work schedule
Must be willing to be assigned in BGC, Taguig or Araneta, Cubao.
Foreign candidates holding Philippine residency permits or tourist visas preferred
Additional Job Description
Position Summary:
Provides top quality customer service to all customers of the account who reaches the French-speaking queue. Attends to customer queries, concerns and issues regarding services and submits accurate data/reports on customer queries. Takes advantage of every customer interaction as an opportunity to create customer loyalty, reduce customer attrition and increase the client's competitive advantage over the other key players in the industry. Interacts with a team of Customer Service Representatives and supports the Team Leader in all initiatives aimed at driving individual and team performance and attaining individual and team goals.
Qualifications
Candidate must possess at least a Vocational Diploma in any field
Must be fluent in both written and verbal French and English
At least 1 year of working experience as a BPO Professional, preferably with experience supporting a Bilingual Queue (French and English)
Candidate must be adaptive to changing work schedule
Must be willing to be assigned in BGC, Taguig or Araneta, Cubao.
Foreign candidates holding Philippine residency permits or tourist visas preferred
Required Language(s) French
Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!
Telus
Position Summary:
Provides top quality customer service to all customers of the account who reaches the French-speaking queue. Attends to customer queries, concerns and issues regarding services and submits accurate data/reports on customer queries. Takes advantage of every customer interaction as an opportunity to create customer loyalty, reduce customer attrition and increase the client's competitive advantage over the other key players in the industry. Interacts with a team of Customer Service Representatives and supports the Team Leader in all initiatives aimed at driving individual and team performance and attaining individual and team goals.
Qualifications:
Candidate must possess at least a Vocational Diploma in any field
Must be fluent in both written and verbal French and English
At least 1 year of working experience as a BPO Professional, preferably with experience supporting a Bilingual Queue (French and English)
Candidate must be adaptive to changing work schedule
Must be willing to be assigned in BGC, Taguig or Araneta, Cubao.
Foreign candidates holding Philippine residency permits or tourist visas preferred
Additional Job Description
Position Summary:
Provides top quality customer service to all customers of the account who reaches the French-speaking queue. Attends to customer queries, concerns and issues regarding services and submits accurate data/reports on customer queries. Takes advantage of every customer interaction as an opportunity to create customer loyalty, reduce customer attrition and increase the client's competitive advantage over the other key players in the industry. Interacts with a team of Customer Service Representatives and supports the Team Leader in all initiatives aimed at driving individual and team performance and attaining individual and team goals.
Qualifications
Candidate must possess at least a Vocational Diploma in any field
Must be fluent in both written and verbal French and English
At least 1 year of working experience as a BPO Professional, preferably with experience supporting a Bilingual Queue (French and English)
Candidate must be adaptive to changing work schedule
Must be willing to be assigned in BGC, Taguig or Araneta, Cubao.
Foreign candidates holding Philippine residency permits or tourist visas preferred
Required Language(s) French
Explore the possibilities at TELUS International. We love to see you grow and develop both personally and professionally. Find jobs that match your skills to build a career that excites you. Join our Talent Community to receive Newsletters and jobs alerts based on your profile and interests. Come learn how!
Telus
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Telus
About the company
Position French Bilingual resources recruited by the company Telus at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on French Bilingual Resources or Telus company in the links above
About the company