euc enterprise governance Learning & development senior analyst(c12)Citigroup

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
The recently established Global Business Risk and Control group is responsible for the development of consistent control frameworks and the subsequent effort to conform front line controls and monitoring to these new standards across the enterprise. The group partners with the business and Risk teams to develop consistent approaches and practices that ensure we have the right checks and balances in place to minimize errors and issues. This includes driving front line controls remediation, control risk execution, and monitoring effectiveness throughout the enterprise.
Within Global Business Risk and Control, the End User Computing (EUC) Enterprise Governance group provides end-to-end management of the EUC program for Citi.
EUC Learning & Development Senior Analyst (C12)
Support the EUC Enterprise Governance Learning & Development Lead in providing program visibility, action planning and issue management of EUC related regulatory and management control initiatives across the firm. This is a global role that will coordinate with senior leaders and their teams across business sectors and the second and third lines of defense (i.e. Internal Audit, Compliance, Legal, Finance, Operational Risk, Credit Risk).
Support the EUC Enterprise Governance Learning & Development Lead to balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business requiring coordination and execution across units. Action plans are typically to address regulatory requirements and commitments under Matters Requiring Attention (MRAs), Issues Management / Corrective Action Plans (iCAPs), Consent Order (CO) initiatives and Business re-engineering initiatives
Partner with policy oversight, communications, process optimization, validation/assurance, strategy and reporting teams to identify areas of improvement and provide input to developing comprehensive training, EUC tooling development and process improvement for the EUC Program.
Assist in providing input to and execute against the training roadmap and strategy for the EUC program.
Assist in creating various verticals of training content for the EUC program including Enterprise-wide training, role-based training, capability training, spotlight training and modularized training in support of all aspects of the EUC program.
Assist in maintaining the content in Collaborate and creating an effective Microsoft Teams/Collaboration space for all aspects of the EUC Enterprise Governance program.
Job Skills / Qualifications
Bachelor's degree in Business, Computer Science, Engineering, Information Technology or related work experience. MBA and/or Regulatory experience preferred. At least 5+ years of business experience in audit, control, compliance or regulatory management in consumer banking, financial services.
Proficient in communication (written and oral), reporting, presentation and influencing skills. Proven ability to autonomously create clear written communications (Samples of prior work may be requested).
Advanced large-scale project or program management experience with the proven ability to develop action plans and drive a diverse group of stakeholders to achieve milestones and deadlines.
Advanced planning and coordination skills for creating brand new global cross-functional processes and activities.
Proficient in investigative and analytical skills for EUC solution identification, implementation and tracking of effective remediation, and design of sustainable processes.
Assertive and self-confident to challenge status quo and propose diverse ideas within existing processes and business practices.
Pragmatic problem-solver, forward thinker with knowledge of broader consumer financial business models and operating risks.
Advanced relationship management skills with ability to deepen relationships and build partnerships across key support areas like Audit, Compliance, Chief Data Office, other Sectors, Control, CAO, Independent Risk, and Legal.
Proven record of accomplishment of strategic thinking and tactical planning for developing multiple approaches to solve issues and make recommendation to EUC Governance leadership.
Six Sigma, PMP or other relevant data management and quality training is a plus.
Job Family Group: Technology
Job Family: Data Governance
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
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Citigroup

Taguig City, Metro Manila
Permanent
Full-time