The successful candidate shall be part of the ESG - Production and Application Management team in APAC region. Our team provides a tier 2/3 support to proprietary MSCI - ESG Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance.
What we will offer you: Depending on your location of your role, you can expect ...
Competitive fixed and variable compensation, holiday/vacation allowance and retirement savings plans/pensions
A wide range of benefits including - healthcare, dental plans, risk insurances and (location dependent) - cycle-to-work schemes, gym benefits, retail discounts
A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization's leaders to support them.
An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.
Your key responsibilities -
Provide Tier 2/3 product technical support
Successful candidate must work on 6.30am-3.30pm schedule
Building software to help operations and support activities.
Manage system\software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Plan, document and deploy software applications on our Unix/Linux/Azure based systems.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage hardware and software resources & coordinate maintenance, planned downtimes with infrastructure group across all the environments. (Production / Non-Production).
Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.
Your skills and experience that will help you excel -
Bachelor's degree, Engineering or other similar concentration (BE/MCA)
Master's degree a plus
7+ years' experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.
Strong knowledge of Unix Administration.
Basic Knowledge of Cloud Services (AWS / MFST Azure)
Strong scripting skills in Shell, Python, Batch is must.
Power shell is nice to have
Software development skillsets in Java or Ruby.
Strong knowledge of Software Development Life Cycle
Should be able to write complex SQL queries.
Strong Database experience - Oracle.
Excellent problem-solving/troubleshooting skills, fast learner
Ability to self-manage your own projects
Excellent written and oral communication skills
Experience or interest in Finance a plus
How we'll support you
Coaching, support and encouragement from experts in your team
Access to a wide range of learning opportunities to support your growth and development
Customizable learning journeys to help you navigate your professional development
Transparent performance-based compensation schemes
Employee Resource Groups such as MSCI Pride, Black Leadership Network, Women's Leadership Forum, Women in Tech, Asian Support Network, All Abilities and Climate Action Groups.
About MSCI and our teams:
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
Our values define the working environment we strive to create. We are inclusive, we champion bold ideas, we always pursue excellence, and always act with integrity. Personal accountability and responsibility are key to success, and we always work as a team to remain client centric.
At MSCI diversity is at our core and inclusion defines our culture. Our people are empowered to maximize their potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work. We work, learn and grow together and we are committed to hiring and promoting qualified women, ethnic minorities and members of the LGBT+ community candidates, who have historically been underrepresented in financial services.
To learn more about life at MSCI please visit https://careers.msci.com or follow us on LinkedIn, Twitter, Glassdoor.
To all recruitment agencies : MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.
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