Hiring: ECOMMERCE SUPPORT SPECIALISTS
(For the tech-minded, customer-focused, and problem-solving pros out there!)
Join our growing eCommerce Support Team in Lapu-Lapu City, where you'll combine communication skills with technical know-how to deliver world-class service to online shoppers and platform users.
This role is perfect for individuals who thrive in a tight-knit, home office-style environment - where collaboration is close, ideas are valued, and every contribution makes a visible impact.
What You'll Do:
Provide prompt and professional support via chat, email, or phone.
Help customers navigate eCommerce platforms, manage orders, and resolve issues.
Troubleshoot technical or account-related concerns with clarity and care.
Ensure every customer enjoys a smooth and satisfying online experience.
What Makes You a Great Fit:
At least 2 years of experience in eCommerce, Customer Service, or Technical Support.
Excellent communication, analytical, and problem-solving skills.
STEM-related educational background (Information Technology, Engineering, Computer Science, or similar) is a strong advantage.
Tech-savvy and adaptable to new systems and tools.
Positive, proactive, and comfortable working in a small, home office-type setup.
Willing to work onsite in Lapu-Lapu City on a night shift (US time zone).
Can start immediately.
Why Join Us?
Competitive salary
Career growth opportunities and skill-building programs
Supportive, close-knit team environment
Referral Bonus Program - our employees have already earned rewards for successful referrals!
(For the tech-minded, customer-focused, and problem-solving pros out there!)
Join our growing eCommerce Support Team in Lapu-Lapu City, where you'll combine communication skills with technical know-how to deliver world-class service to online shoppers and platform users.
This role is perfect for individuals who thrive in a tight-knit, home office-style environment - where collaboration is close, ideas are valued, and every contribution makes a visible impact.
What You'll Do:
Provide prompt and professional support via chat, email, or phone.
Help customers navigate eCommerce platforms, manage orders, and resolve issues.
Troubleshoot technical or account-related concerns with clarity and care.
Ensure every customer enjoys a smooth and satisfying online experience.
What Makes You a Great Fit:
At least 2 years of experience in eCommerce, Customer Service, or Technical Support.
Excellent communication, analytical, and problem-solving skills.
STEM-related educational background (Information Technology, Engineering, Computer Science, or similar) is a strong advantage.
Tech-savvy and adaptable to new systems and tools.
Positive, proactive, and comfortable working in a small, home office-type setup.
Willing to work onsite in Lapu-Lapu City on a night shift (US time zone).
Can start immediately.
Why Join Us?
Competitive salary
Career growth opportunities and skill-building programs
Supportive, close-knit team environment
Referral Bonus Program - our employees have already earned rewards for successful referrals!
Submit profile
Edvocomm
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Position eCommerce support specialists recruited by the company Edvocomm at Cebu, Cebu, Joboko automatically collects the salary of ₱22,000 - 27,000 per month, finds more jobs on eCommerce Support Specialists or Edvocomm company in the links above
About the company