ecommerce specialist ( Night Shift)Insight Enterprises, Inc.

Requisition Number: 79497
eCommerce Specialist (Night Shift)
The B2B E-Commerce Specialist is responsible for the following main areas of E-Commerce: * Provide top-notch level customer service and support through communication channels like, email, chat, and phone.
Understand the basic features/functions of Insight's e-commerce solutions in order to troubleshoot challenges and setup/update customized solutions. With focus on B2B clients that transact business through electronic transmission from procurements solutions.
Work within a team environment to understand ongoing challenges and identify patterns and system improvements needed to enhance solutions.
What you need to do to be successful:
Understand website functionality directly and integration points to other systems
Directly contribute and be accountable for percentage of orders transacted via B2B Procurement systems day to day support of account executives and clients. team goals
Self-starter who is motivated to learn, grow and expand knowledge in system integrations
Understanding and willingness to create and maintain customized client websites through management tools
The ability to seek and document site issues and identify opportunities for optimization when troubleshooting system solutions
Lead discussions specific to e-commerce capabilities, benefits and solutions
All other duties as assigned
What we want:
High school diploma or general education degree (GED) is required and 2 years of experience in specialty or related field. Bachelor's degree (B. A.) from four-year college or university; or one year related experience and/or training; or equivalent combination of education and experience preferred.
The ideal candidate will have the following skills:
Strong writing and communication skills
Ability to read, analyze and interpret general business requirements, technical procedures and system to system process flows/integrations
Ability to write reports and/or business requirements
Ability to effectively present information and respond to questions from groups of managers, customers and other employees
Strong understanding of technology industry, customer base and key industry triggers for scale, demand gen and customer engagement.
Excellent time-management and organization skills, with attention to detail
This individual is expected to demonstrate the following on a daily basis:
Hunger: Operates with energy drive and passion for the business, especially in the face of resistance or setbacks
Heart: constantly reassesses efficiencies and provides additional improvements
Harmony: Working together in a team environment to make transformation happen.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology SolutionsTM and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 21 countries providing Insight Intelligent Technology SolutionsTM for organizations across the globe
$9.2 billion in revenue in 2018*
Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018
Today's talent leads tomorrow's success. Learn about careers at Insight:
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 2nd Floor Edsa Central Pavilion Building, Edsa corner United Street, Greenfield District, Mandaluyong City, Metro Manila, Philippines 1550
Jobs2Web

Mandaluyong City, Metro Manila
Permanent
Full-time