ecommerce Customer Service associateKitchen Beauty Marketing Corp.
Workplace: MetroManila, Manila
Salary: Apply
Work form: Full time
Posting Date: 09/11/2025
Deadline: 16/01/2021
Description
Ensure a positive customer experience by providing professional customer support and responding promptly to online inquiries, transactions, feedback and concerns.
Job Responsibilities:
• Maintain a positive empathetic and professional attitude towards customers at all times.
• Respond promptly to online customer inquiries.
• Acknowledge and resolve customer complaints and issues.
• Address products concerns raised by customer.
• Keep records of customer interactions, transactions, comments and complaints.
• Provide and document feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Provide assistance in in addressing after sales concerns and issues.
• Gather and analyze customer database in line with customer relationship management.
• Provide customer intelligence and profile to the online sales team.
• Utilize customer engagement tools of the online sales platform.
• Perform other functions assigned by Team Lead and Department Head.
Job Qualifications
• Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, Mass Communications or equivalent
• With 1 Year of working experience in e-commerce/digital marketing or customer service (Fresh grad are welcome to apply)
• Has excellent communication (Oral and written), interpersonal and organizational skills
• Knowledgeable in digital marketing and e-commerce landscape
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: Yes
Availability for change of residence: Yes
Ensure a positive customer experience by providing professional customer support and responding promptly to online inquiries, transactions, feedback and concerns.
Job Responsibilities:
• Maintain a positive empathetic and professional attitude towards customers at all times.
• Respond promptly to online customer inquiries.
• Acknowledge and resolve customer complaints and issues.
• Address products concerns raised by customer.
• Keep records of customer interactions, transactions, comments and complaints.
• Provide and document feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Provide assistance in in addressing after sales concerns and issues.
• Gather and analyze customer database in line with customer relationship management.
• Provide customer intelligence and profile to the online sales team.
• Utilize customer engagement tools of the online sales platform.
• Perform other functions assigned by Team Lead and Department Head.
Job Qualifications
• Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management, Marketing, Mass Communications or equivalent
• With 1 Year of working experience in e-commerce/digital marketing or customer service (Fresh grad are welcome to apply)
• Has excellent communication (Oral and written), interpersonal and organizational skills
• Knowledgeable in digital marketing and e-commerce landscape
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
Work type
Full Time
Full Time
Submit profile
Kitchen Beauty Marketing Corp.
About the company
Kitchen Beauty Marketing Corp. jobs
Manila, Metro Manila
Position ecommerce Customer Service associate recruited by the company Kitchen Beauty Marketing Corp. at MetroManila, Manila, Joboko automatically collects the salary of Apply, finds more jobs on Ecommerce Customer Service Associate or Kitchen Beauty Marketing Corp. company in the links above
About the company
Kitchen Beauty Marketing Corp. jobs
Manila, Metro Manila