Desktop Support EngineerOpen Access Marketing Philippines Inc

Description
About the Company
Open Access has been providing business process and call center outsourcing solutions to a host of international clients since 2006. OA is experienced in designing, implementing, and managing critical business processes and call center solutions for clients around the world from its Makati, Philippine operations centers.
JOB DESCRIPTION:
- Performs technical troubleshooting/ isolation to incidents
- Provides onsite support and assist end-users in resolving the problem by guiding end-users on possible solutions
- Updates, tracks, and closes incidents under his/her accountability
- Provides knowledge sharing or technical huddle when necessary
- Collaborates with other Team to ensure appropriate support and problem resolution is achieved
- Participates in technical training and skills improvement
- Provides second-level problem determination on problems reported by end-users
- Knowledge in basic Networking
JOB REQUIREMENTS:
- Candidate must possess a Bachelor/College Degree , Computer Science/Information Technology or equivalent.
- Required skill(s): English communication skills, technical troubleshooting, knowledge in software applications, knowledge in desktop assembly/disassembly, knowledge in basic desktop hardware troubleshooting.
Send your resume to ************@openaccessbpo.com. To know more about Open Access BPO, visit our corporate site at https://www.openaccessbpo.com/
We are located at Ground F, Filandia, IT Center, Cor. Quirino Ave., & Jacinto Ext. (across Central Bank)
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Language(s): English ,Tagalog
Availability for travel: Yes
Availability for change of residence: Yes

₱ 15,000.00 monthly ·  Davao del Sur, Davao Region ·  Today, 12:29 PM
Work type
Full Time