customer support specialist 1 ( Work From Home)TSG Outsourcing

How to Apply:
Copy and Paste the Link below in the browser to generate the application form:
https://forms.gle/UwbRCBTnF6WVuuRP8
Rate: $4/hr, and earn 40,000 PHP +/month.
Schedule: Monday - Friday with 30 min unpaid lunch and two 15-minute paid breaks.
Schedule A: 8:30 am - 5:00 pm US Pacific Time
Schedule B: 8:30 am - 5:00 pm UK Time
Schedule C: 8:30 am - 5:00 pm Tokyo Time
Responsibilities:
Handle customer tickets and provide effective responses using Playbooks created by the Netlify team
Manage projects while maintaining clear and consistent communication with clients
Communicate with clients via phone, video calls, emails, Slack, and other channels
Ensure timely and accurate resolution of customer inquiries while prioritizing tasks effectively
 
Qualifications:
The candidate should have very good interpersonal skills, such as:
Communication ability
Meticulousness
Proactive nature
Ability to manage multiple tasks at once
With a strong executive assistant background 
Warm and approachable, especially when dealing with customer tickets and frustrating requests.
Fast learner and should be smart enough to understand how to prioritize tasks.
 
Good To Have Qualifications:
Customer support and ticketing experience (preferred but not required)
High project management skills
Ability to manage multiple tasks simultaneously
Comfortable in a customer-facing role