Customer support officerFulrubell Corporation

Candidate must possess at least Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
Required language(s): English, Filipino
At least 3 Year(s) of working experience in the related field is required for this position.
Required Skill(s): Customer Service Oriented
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction an
Prepare of summary report for the customer concerns/ complaint