customer support Consultant | retail | non-voice | dayshiftEastvantage Business Solutions Inc.
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 19/11/2020
Job Description:
Successful candidates will be the first point of contact for our customer requiring assistance with using the use of our website & or other marketing channels.
Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their enquiry.
Providing email support that include a structured and well written email response within the agreed SLA.
Providing Exceptional customer service to our large base of customers
Ensuring that all interactions and relevant information is captured in the ticket logging process.
Taking ownership & accountability of issues
Ensuring that all processes are performed as per the documented procedure.
Being able to assist other teams within our group should their volumes become excessive.
Job Requirements:
Strong background in customer service, (preferably a similar support environment)
Minimum 2 years of experience in the BPO Industry
Background in Fashion, Retail, E-commerce & craft making is advantageous.
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 2 openings Bachelor's degree graduate
We are a Euro-Filipino Knowledge Process Outsourcing (KPO) company that provides business solutions to global companies. With close to a decade in operations, we have helped several large companies and SMEs tap into the rich and highly-skilled Philippines labor pool to address cost-efficiency and strategic growth measures. Based in the premier business district in the Philippines, we have access to the best infrastructure and talent -- the perfect elements to create and grow your team and your business.Eastvantage brings a wealth of global insight and local knowledge that makes the transition from onshore to offshore simple and seamless.To understand how we use and process your data, please visit http://www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy
Kalibrr
Successful candidates will be the first point of contact for our customer requiring assistance with using the use of our website & or other marketing channels.
Enthusiastically engaging customers regarding the products and purchase process, providing a confident and concise answer to their enquiry.
Providing email support that include a structured and well written email response within the agreed SLA.
Providing Exceptional customer service to our large base of customers
Ensuring that all interactions and relevant information is captured in the ticket logging process.
Taking ownership & accountability of issues
Ensuring that all processes are performed as per the documented procedure.
Being able to assist other teams within our group should their volumes become excessive.
Job Requirements:
Strong background in customer service, (preferably a similar support environment)
Minimum 2 years of experience in the BPO Industry
Background in Fashion, Retail, E-commerce & craft making is advantageous.
Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 2 openings Bachelor's degree graduate
We are a Euro-Filipino Knowledge Process Outsourcing (KPO) company that provides business solutions to global companies. With close to a decade in operations, we have helped several large companies and SMEs tap into the rich and highly-skilled Philippines labor pool to address cost-efficiency and strategic growth measures. Based in the premier business district in the Philippines, we have access to the best infrastructure and talent -- the perfect elements to create and grow your team and your business.Eastvantage brings a wealth of global insight and local knowledge that makes the transition from onshore to offshore simple and seamless.To understand how we use and process your data, please visit http://www.eastvantage.com/privacy-notice and www.eastvantage.com/privacy-policy
Kalibrr
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Eastvantage Business Solutions Inc.
About the company
Eastvantage Business Solutions Inc. jobs
Taguig, Metro Manila
Position customer support Consultant | retail | non-voice | dayshift recruited by the company Eastvantage Business Solutions Inc. at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Customer Support Consultant | Retail | Non-voice | Dayshift or Eastvantage Business Solutions Inc. company in the links above
About the company
Eastvantage Business Solutions Inc. jobs
Taguig, Metro Manila