Customer support and system specialistThe VITO Group

As a Customer Support and Systems Specialist
Essential
Good skillset required with Microsoft Office and other automation software
Ability to quickly learn industry related windows software
Good communication skills both electronically and direct
Good skillset with large data formatting and spreadsheets will be beneficial
Experience troubleshooting software issues
Has a strong understanding of the CRM/growth technology stack and constantly improve the reach of our communications with the customers.
Your Responsibilities As CRM and Systems Specialist would be:
Troubleshooting technical problems
Working on quality assurance of all data and changes made on the platform
Running tests on all integrations and help document processes
Manage quality and consistency of data, train users, generate reports and input data to support organization initiatives
Update and maintains accurate and uniform documentation of all records in the CRM system
Communicate with client partners on a regular basis to ensure clean data for use across all areas of the organization
Assist with administrative duties related to research & business intelligence
Have a keen understanding of the client mission, vision, goals including key initiatives, quick wins and timelines
Perform other related duties, special projects and assignments as required
CATSONE

Pampanga
Permanent
Full-time