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Customer Service staffBangkok Bank Public Company Limited

Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 08/01/2026
Deadline: 16/07/2021

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Bangkok Bank Manila is looking for a well-rounded Customer Service Staff to join our team.
Key Responsibilities:
In-charge of transactions related to cash-on-hand (e.g., Picos Box and vault).
Processes depo/withdrawals, including clearing of incoming cheques.
Processes Bills Purchase (BP) of loan clients through coordination with Marketing and CAD
Handles depo-related inquiry from clients.
Handles Cash depo/withdrawals to local nostro accounts (e.g., BPI)
Process checkbook request for corporate and personal accounts and do corresponding input in the system.
Handles depo-related reports: e.g., BSP Report on Volume of and Weighted Average Interest Rates on Promissory Notes and TD, Quoted Rates of USD Savings and TDs, BSP Report-Monthly-Weighted Average Interest Rates on Outstanding Loans and Discounts/Savings, Bureau of Customs Report- All transmissions/collections made by Import/Export Dept., BSP Report- BSP registry on all EFTIS. Remittances concerning Customs Collections.
E.F.T.I.S.: Create and transmits Customs Remittances. Final Duties and Taxes, Advance Duties, and Import Processing. Passing Entries internal with BSP.
Reports to BAP for mishandled current accounts for New accounts Section.
Issue confirmations on clients upon their request for audit purposes.
Send out monthly statement of accounts.
AML
In-charge of processing new accounts, particularly the conducting KYC including the subsequent KYC-review
In-charge of AML monitoring (e.g., northland, sanctioned-list cases, dormant accounts)
In-charge of Covered Transactions/Suspicious Transactions Reporting
Assist customer by answering inquiries, complying with their request, resolving complaints and endeavoring to develop additional business.
REMITTANCE
Process inward/outward telegraphic transfers
Process FX
Issues Demand Draft/ Manager's check.
Handles Monthly Volume Report for Remittance Section.
Checking all input data in the EPCS system (Electronic Peso Clearing Settlement)
Process outward remittances through DEC system and Swift.
Process outward domestic USD transfers to PCD-PDDTS system.
Process BSP-registration for import payments under Direct Remittance and Open Account
Printing register for remittance

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Bangkok Bank Public Company Limited

About the company


Position Customer Service staff recruited by the company Bangkok Bank Public Company Limited at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on Customer Service Staff or Bangkok Bank Public Company Limited company in the links above

About the company

  • Employer support:
  • +84 962.107.888