Customer Service speclialistJPMorgan Chase & Co. - Cebu & Manila Operations

 
We’re hiring for the following positions:
 
CUSTOMER SERVICES SPECIALIST
 
The main role of a Customer Service Specialist is to efficiently provide outstanding customer experience and resolution through expert analysis and investigation of card member's account and/or concern. Specialists receive calls regarding card member charges, fees, interest rates, rewards and other credit card concerns. The specialist is expected to be the bank's advocate; being a dynamic and clear communicator is required to strengthen confidence and relationship of card member with the bank.
 
Minimum Qualifications:
• Highschool graduates must have atleast 1 year of customer service experience
• College undergraduates with less than 4 semesters must have atleast 1 year of customer service experience
• College undergraduates with complete 4 semesters and College fresh graduates are encouraged to apply even without customer service experience
• Excellent English communication skills
• Willing to work in Cebu City
• Willing to work in shifting schedule
• Willing to work graveyard shift
• Detail oriented with a strong ability to work in a fast paced environment
• Must be eligible to work in the Philippines
 
Apply, Get Hired and Enjoy the Following Benefits:
• Competitive compensation package (basic + allowances)
• Professional growth and competitive compensation
• Paid training
• Incentive payments for night shifts
• Life Insurance
• HMO Coverage from Day 1 with 2 free dependents (upon regularization)
• Retirement Plan
• Maternity, Paternity, and Solo Parent Leave
• Special Leave Benefits for Women

No Experience
High School graduates are welcome