Customer Service Representative | up to php28kGo Virtual Assistant
Workplace: Cebu
Salary: Agreement
Work form: Full time
Posting Date: 10/11/2025
Deadline: 02/07/2021
Night Shift, above-industry rates, HMO + 1 dependent from start date, 15 days leave, Monthly Celebration Dinner & Monthly CEO Lunch.
Who is GO-VA?
We provide our clients based in Australia, NZ, Singapore, and the US, among others, with offshore employees. We are a managed operations company. With us, you will enjoy a friendly professional team environment with lots of great benefits. We are known for our kind and caring culture.
About Your Client:
Your client is a land development business that is committed to providing the most innovative technologies and amenities to both home builders and buyers. They have nearly 20 years of experience in creating master planned residential communities in Florida, with a portfolio valued at more than USD2 billion.
What You Will Do:
Manage large numbers of incoming phone calls.
Identify and assess customers' needs to achieve satisfaction.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers.
Provide introductory information to new customers.
Ensure that customers are satisfied with products or services
Follow up with clients or customers to check that they're satisfied with any purchases.
Let customers or clients know about additional products or services.
Determine the quickest and most effective ways to answer a client's or customer's questions.
Escalate queries and concerns, as needed.
Troubleshoot common issues with a product or service.
Work with a team of CSRs and other departments to find appropriate solutions
Skills and Qualifications:
High attention to detail.
Excellent oral and written communication skills.
Can work well with a team.
Working experience as a Customer Service Representative.
Willing to work on the 9:00 p.m. - 6:00 a.m. shift.
Benefits You Will Enjoy:
HMO from start date plus 1 free dependent (Conditions apply). With P180K coverage, P10K medicine reimbursement, private room, and no hierarchy.
P100K Life Insurance coverage
Welcome gift on your first day
10 days leave (Year 1) | 15 days leave (after Year 1)
Monthly Discover You lunch, including CEO presentation, training, and awards
Welcome Afternoon Tea with the CEO
Monthly gratitude event
Christmas and New Year break
P5K referral bonus and a chance to win P20K
Free coffee for our office-based team
This is a work-from-home role during the pandemic. Once improvements allow full office-based operations, this may become an office-based job role.
If you believe you're the right person for this role, APPLY NOW at https://r24.go-va.com.au/apply or select "Apply Now" at the bottom of the screen. We'd love to hear from you!
Night Shift, above-industry rates, HMO + 1 dependent from start date, 15 days leave, Monthly Celebration Dinner & Monthly CEO Lunch.
Who is GO-VA?
We provide our clients based in Australia, NZ, Singapore, and the US, among others, with offshore employees. We are a managed operations company. With us, you will enjoy a friendly professional team environment with lots of great benefits. We are known for our kind and caring culture.
About Your Client:
Your client is a land development business that is committed to providing the most innovative technologies and amenities to both home builders and buyers. They have nearly 20 years of experience in creating master planned residential communities in Florida, with a portfolio valued at more than USD2 billion.
What You Will Do:
Manage large numbers of incoming phone calls.
Identify and assess customers' needs to achieve satisfaction.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers.
Provide introductory information to new customers.
Ensure that customers are satisfied with products or services
Follow up with clients or customers to check that they're satisfied with any purchases.
Let customers or clients know about additional products or services.
Determine the quickest and most effective ways to answer a client's or customer's questions.
Escalate queries and concerns, as needed.
Troubleshoot common issues with a product or service.
Work with a team of CSRs and other departments to find appropriate solutions
Skills and Qualifications:
High attention to detail.
Excellent oral and written communication skills.
Can work well with a team.
Working experience as a Customer Service Representative.
Willing to work on the 9:00 p.m. - 6:00 a.m. shift.
Benefits You Will Enjoy:
HMO from start date plus 1 free dependent (Conditions apply). With P180K coverage, P10K medicine reimbursement, private room, and no hierarchy.
P100K Life Insurance coverage
Welcome gift on your first day
10 days leave (Year 1) | 15 days leave (after Year 1)
Monthly Discover You lunch, including CEO presentation, training, and awards
Welcome Afternoon Tea with the CEO
Monthly gratitude event
Christmas and New Year break
P5K referral bonus and a chance to win P20K
Free coffee for our office-based team
This is a work-from-home role during the pandemic. Once improvements allow full office-based operations, this may become an office-based job role.
If you believe you're the right person for this role, APPLY NOW at https://r24.go-va.com.au/apply or select "Apply Now" at the bottom of the screen. We'd love to hear from you!
If you believe you're the right person for this role,
Send your resume to *******@go-va.com.au
Or, click the button below:
If you believe you're the right person for this role,
Send your resume to *******@go-va.com.au
Or, click the button below:
For your comfort and convenience, all interviews will take place over the phone and online. Build your remarkable career in GO-VA. Come join our tribe!
For your comfort and convenience, all interviews will take place over the phone and online. Build your remarkable career in GO-VA. Come join our tribe!
APPLY NOW
Come join our tribe and build your brighter future at GO-VA.
Who is GO-VA?
We provide our clients based in Australia, NZ, Singapore, and the US, among others, with offshore employees. We are a managed operations company. With us, you will enjoy a friendly professional team environment with lots of great benefits. We are known for our kind and caring culture.
About Your Client:
Your client is a land development business that is committed to providing the most innovative technologies and amenities to both home builders and buyers. They have nearly 20 years of experience in creating master planned residential communities in Florida, with a portfolio valued at more than USD2 billion.
What You Will Do:
Manage large numbers of incoming phone calls.
Identify and assess customers' needs to achieve satisfaction.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers.
Provide introductory information to new customers.
Ensure that customers are satisfied with products or services
Follow up with clients or customers to check that they're satisfied with any purchases.
Let customers or clients know about additional products or services.
Determine the quickest and most effective ways to answer a client's or customer's questions.
Escalate queries and concerns, as needed.
Troubleshoot common issues with a product or service.
Work with a team of CSRs and other departments to find appropriate solutions
Skills and Qualifications:
High attention to detail.
Excellent oral and written communication skills.
Can work well with a team.
Working experience as a Customer Service Representative.
Willing to work on the 9:00 p.m. - 6:00 a.m. shift.
Benefits You Will Enjoy:
HMO from start date plus 1 free dependent (Conditions apply). With P180K coverage, P10K medicine reimbursement, private room, and no hierarchy.
P100K Life Insurance coverage
Welcome gift on your first day
10 days leave (Year 1) | 15 days leave (after Year 1)
Monthly Discover You lunch, including CEO presentation, training, and awards
Welcome Afternoon Tea with the CEO
Monthly gratitude event
Christmas and New Year break
P5K referral bonus and a chance to win P20K
Free coffee for our office-based team
This is a work-from-home role during the pandemic. Once improvements allow full office-based operations, this may become an office-based job role.
If you believe you're the right person for this role, APPLY NOW at https://r24.go-va.com.au/apply or select "Apply Now" at the bottom of the screen. We'd love to hear from you!
Night Shift, above-industry rates, HMO + 1 dependent from start date, 15 days leave, Monthly Celebration Dinner & Monthly CEO Lunch.
Who is GO-VA?
We provide our clients based in Australia, NZ, Singapore, and the US, among others, with offshore employees. We are a managed operations company. With us, you will enjoy a friendly professional team environment with lots of great benefits. We are known for our kind and caring culture.
About Your Client:
Your client is a land development business that is committed to providing the most innovative technologies and amenities to both home builders and buyers. They have nearly 20 years of experience in creating master planned residential communities in Florida, with a portfolio valued at more than USD2 billion.
What You Will Do:
Manage large numbers of incoming phone calls.
Identify and assess customers' needs to achieve satisfaction.
Meet personal/customer service team sales targets and call handling quotas.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts, and file documents.
Follow communication procedures, guidelines, and policies.
Go the extra mile to engage customers.
Provide introductory information to new customers.
Ensure that customers are satisfied with products or services
Follow up with clients or customers to check that they're satisfied with any purchases.
Let customers or clients know about additional products or services.
Determine the quickest and most effective ways to answer a client's or customer's questions.
Escalate queries and concerns, as needed.
Troubleshoot common issues with a product or service.
Work with a team of CSRs and other departments to find appropriate solutions
Skills and Qualifications:
High attention to detail.
Excellent oral and written communication skills.
Can work well with a team.
Working experience as a Customer Service Representative.
Willing to work on the 9:00 p.m. - 6:00 a.m. shift.
Benefits You Will Enjoy:
HMO from start date plus 1 free dependent (Conditions apply). With P180K coverage, P10K medicine reimbursement, private room, and no hierarchy.
P100K Life Insurance coverage
Welcome gift on your first day
10 days leave (Year 1) | 15 days leave (after Year 1)
Monthly Discover You lunch, including CEO presentation, training, and awards
Welcome Afternoon Tea with the CEO
Monthly gratitude event
Christmas and New Year break
P5K referral bonus and a chance to win P20K
Free coffee for our office-based team
This is a work-from-home role during the pandemic. Once improvements allow full office-based operations, this may become an office-based job role.
If you believe you're the right person for this role, APPLY NOW at https://r24.go-va.com.au/apply or select "Apply Now" at the bottom of the screen. We'd love to hear from you!
If you believe you're the right person for this role,
Send your resume to *******@go-va.com.au
Or, click the button below:
If you believe you're the right person for this role,
Send your resume to *******@go-va.com.au
Or, click the button below:
For your comfort and convenience, all interviews will take place over the phone and online. Build your remarkable career in GO-VA. Come join our tribe!
For your comfort and convenience, all interviews will take place over the phone and online. Build your remarkable career in GO-VA. Come join our tribe!
APPLY NOW
Come join our tribe and build your brighter future at GO-VA.
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Go Virtual Assistant
About the company
Go Virtual Assistant jobs
Cebu City, Central Visayas
Position Customer Service Representative | up to php28k recruited by the company Go Virtual Assistant at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Customer Service Representative | Up to PHP28K or Go Virtual Assistant company in the links above
About the company
Go Virtual Assistant jobs
Cebu City, Central Visayas