Customer Service Representative/tsRegent BP Inc

CUSTOMER SERVICE REPRESENTATIVE/TS
 
Job Responsibilities:
Ensures the end-to-end customer experience.
Documentation of every customer interaction.
Resolves billing and technical concerns.
Establish memorable customer experience by providing fast and accurate resolution to customers.
Identifying the issue and categorizing / prioritizing the incident and service requests.
Job Requirements:
At least 1-2 years work experience in a related field of work.
Average computer literacy is acceptable.
Have understanding of Basic Internet Technology for higher trainability.
Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
Ability to anticipate the implications and consequence of situations and taking appropriate action to be prepared for possible contingencies.
Good English communication skills, both written and oral
Must be self and goal driven.
Benefits:
Health insurance
Life insurance
Work from home
Schedule:
Day shift
Monday to Friday
Supplemental Pay:
13th month salary
Performance bonus