Customer Service Representative travel and sales accountNeksjob

Description * Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually/over the phone.
Qualifications
- Good to Excellent communication skills
- High school graduates / College Graduates
- With atleast 6 months BPO experience
- Work experience in other industry for more than a year (related in CSR)
- Flexible to work in shifting schedule
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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Requirements * Minimum education level: Senior high school
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
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