Customer Service Representative - non bpo companyTop-Asia Management Inc.

About Us:
Top Asia is an HR Consulting and Outsourcing company that will help you land the career right for you. We are FOCUSED on people by building a strong camaraderie culture, establishing a professional HR system, investing heavily in people development, and continuously improving employee experience.
Candidate Profile:
As Customer Service Representative, it is important that you share our core values, you are self-driven, customer-oriented, conversationalist, and enthusiastic.
Job Overview:
Your main responsibilities include assisting, processing, dispatching, and tracking customer orders.
Job Objectives:
To manage all customer concerns or inquiries.
To build and provide exceptional customer service.
To process orders timely and accurately.
Duties and Responsibilities:
Manage and fulfill orders from online transactions and social media accounts.
Build and maintain strong customer relationships.
Respond to customer inquiries.
Provide the right product information to customers.
Job Specifications:
Graduate of Administration, Business Studies, Management, or any related field.
With experience in customer service is an advantage.
With effective oral and written communication.
Preferably knowledgeable in SAP.
Preferably living near Mandaluyong City.
Summary of role requirements:
Looking for candidates available to work on weekdays and Saturdays
1 year of relevant work experience required for this role
Working rights required for this role