Customer Service Representative - mandarin bilingual account (fort)Alorica Teleservices, Inc.

Ni Hao! We want to help you get back on track this new normal. Show us your fluency in Mandarin and be part our bilingual account at Alorica Fort and earn up to Php 50k monthly.
To observe a safe application process and social distancing, please secure first an invite from our team before going to our site.
Apply now and we'll get back to you within 48-72 hours.
Stay safe and see you on site, future Aloricans!
DUTIES & RESPONSIBILITIES
This is a bilingual customer service position which requires fluency in Mandarin.
Talk to customers over the phone to resolve their questions or concerns
Accurately document and update customer records in the computer system
Upsell products or services to customers, if appropriate
Escalate customer complaints and/or calls to your manager when necessary
Alorica Fort: Philplans Corporate Center, 10th Ave. cor., Kalayaan Ave, Taguig, 1630 Metro Manila
Workbank

Taguig City, Metro Manila
Permanent
Full-time