Customer Service Representative (healthcare and legal account)iFive

Highlights
• Competitive compensation and benefits packages
• Continuous professional development and learning opportunities.
• Regular engagement activities and events
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Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and be #DecidedlyDifferent! We are looking for Customer Support Specialists to be part of our Voice and Non-Voice teams.
We offer the following roles per account;
Healthcare Positions
• Inbound Representative
• Outbound Representative
• Back Office Representative
• E-mail and Back Office Support
Legal Positions
• Outbound Representative
• Outbound and Back Office Representative
• Email and Back Office Support
• Blended CSR Role (Outbound, Inbound & Back Office)
Requirements:
• Candidates with or without BPO experience
• Candidates with the ability to communicate clearly and concisely, both orally and in writing
• Candidates with basic proficiency in spoken and written English
• Candidates with positive attitude and willingness to learn & improve communication skills
• Comfortable with technology like MS office applications and internet browsing
• Must be able to work in any of our sites:
• 8th Floor Zeta Tower Bridgetowne, C-5 Quezon City
• 6th Floor Tower 1Rockwell Business Center, Ortigas
Benefits
• HMO and GLI on your Day 1 of employment
• At least 18 days of paid time off
• Mental Wellness Program which includes counselling sessions, and access to self-help tools and articles
Summary of role requirements:
Looking for candidates available to work on weekdays
No experience required for this role
Working rights required for this role