Customer Service rep (medical) - cebu cityConduent

Job Description
 
Job Track Description:
Performs tasks based on established procedures.
Uses data organizing and coordination skills to perform business support or technical work.
Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Requires limited prior training or licenses and training certifications.
Has basic operational or analytical skills to perform tasks.
Works within clearly defined standard operating procedures and adheres to quality guidelines.
Work is completed with close supervision and under clearly defined procedures.
Functional Knowledge
Requires a basic understanding of theories, practices, and procedures.
Business Expertise
Understanding of how teams integrate and work best together to support the achievement of company goals.
Impact
Responsible for the accuracy of own work.
Receives close supervision and duties are clearly defined.
Methods and tasks are described in detail.
Leadership
Has no supervisory responsibilities.
Problem Solving
Uses existing procedures to solve standard problems.
Has limited opportunity to exercise discretion.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Enters and edits medical bill data.
Resolves missing or inconsistent information.
Makes necessary corrections to the entered information.
Compares data entered with source documents, or re-enters data in verification format on screen to detect errors.
Compiles, sorts and verifies the accuracy of data to be entered.
Reviews error reports and enters corrections.
Performs other duties as assigned.
Complies with all policies and standards.
Qualification:
At least 2 years in college
Can communicate well
With call center experience
Can type at lest 25wpm

No Experience